Published by Radioline on Apr 24, 2023

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Why should I report an Issue with Radioline: Radio & Podcasts?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Radioline to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Radioline Customer Insights

1. I know there's a link to the website through the app, but it defeats the object of listening to the radio station within the app itself.It has gone down it says the server is broken it won't let me log in back in with Facebook or google AccountIt seems like a pretty decent app, being able to search radio stations & pods by country is a nice feature.

2. So after familiarizing myself with the app, then searching for the ability to download, only to find out "downloading/listening offline" is a "premium" feature was disappointing.Easy access to radio stations from across the globe! Who wouldn't want that? It has a great variety of radio to listen to from across the world, too.

3. However, the menu can ONLY be accessed if we sign up for an account (which requires the sharing of personal information).I like the fact that I can listen to live sports on the radio using the app.

4. It's sort of accessible, but I don't like the menu that much - it looks unappealing and the accessibility of the app to different radio stations is a bit lower than what it could be because of it.[Edit after dev replied: fair enough, back to 4 stars.

5. Also, controls as a whole are very clunky now! I guess few use this going by the lack of NEW reviews and all the short, very suspcious old reviews! Same for me, to many better ones imho! If ur not getting enough $/users, mayb change ur subscription model and u may get more of both.

6. Forced users to allow personal information to be shared for ads and then lies that we can remove permissions "at any time" from the menu.

7. Support needs some time to reply on e-mails but they do in the end.This has been a wonderful ap, but just this week we are experiencing a difficulty that I can't solve.

8. For those who also listen on TV, there might be a problem with the app from the TV's native Market store, so get it from a 3rd party app store (Vewd in my case, on Toshiba TV set).

9. Needs better server support, slow & a lot of low bit rate!Je l'aime beaucoup mais je ne peux pas voir les chansons.

10. Both much appreciated.U ruined the Nvidia Shield TV version with the latest update which i shouldnt have done! Will not scroll to the very top of the screen to the search icon.

11. In the years I have been listening to pods, i may be have listened to a podcast fully over data / an app less than 10times.

Steps to Troubleshoot & Fix Radioline Issues

1. Fix Radioline Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Radioline: Restarting the app will resolve most errors.
  2. Update the Radioline App. Here is how:
    1. On Android goto PlayStore » Search for "Radioline" » Open Radioline: Radio & Podcasts » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Radioline » click "UPDATE".
  3. Clear Radioline: Radio & Podcasts app cache: Clearing cached data will force your app to retrieve the latest data directly from Radioline servers.
    1. On Android, goto Settings » Apps » Select "Radioline: Radio & Podcasts" » click Storage » click "Clear Cache".
  4. Check Radioline app permissions. If any of these permissions required to use your device's features are disenabled, Radioline might not work.
  5. Uninstall and reinstall Radioline. If nothing else has worked, completely uninstall Radioline then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Radioline not working


2. Fix Radioline Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Radioline be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Radioline not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Radioline may not be able to connect to the Internet when running in the background.

Reported Issues