Published by Quanticapps on Mar 2, 2024

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Why should I report an Issue with Athan Pro: Quran, Azan, Qibla?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Quanticapps to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Athan Pro Customer Insights

1. It seems to only give me the notification if I'm already otpit takes a lot of time to open and some of the ads have sound and music that plays automatically once the app is opened which is very inconvenientThe application used to work fine, until the summer time, the application doesn't update the Athan time based on the new time zone.

2. The daily Hadith of the day is also a very informative means to make the app user read Hadith and it's meaning every day.The app takes toooo long to load (at least on my s22+, s22 ultra, and my old s20) no more pre-athan notifications, I can't get the widget without PAYING and athan won't even sound on time.

3. May Allah rewards you immenselyThe app is great, Alhamdulil'Lah just there's pop up ads to be honest but other than that, I receive Adhan notifs even when offline, The Qibla is accurate (on iPhone) offline (just adjust your location) & I tried on my android and there's just a minor error but that could just be my Phone maybe not dealing with the calibration well, The Qur'an & Adzkar etc.

4. Please fix this.No athan prayer notification When its time for athan it doesn't play athan sound, only plays the phone's default notification sound.

5. What is this app for? What does the "pro" stand for? And it's not just me, hundreds others experience similar issues and I'm wondering are you even working on tackling these issues, or are you just busy obsessing over the app's UI over its functionality? Because I've been having them for 3 years!!I am so impressed and particularly grateful for this app.

6. sections opens offline (there's a couple sections that needs you to be online) so give it a try and Insha'Allah you're fond of this app.

7. First and foremost, when I open the app it immediately opens up to the Quran stories page and the tool bar on the bottom disappears so I can't go to anything I can actually use without closing the app and reopening it.

8. Next is the issue with some of the media channels not working at all (the masjid & halal locators have this same problem).

9. Update: The team solved the issue, thanksPotentially brilliant app but bad marketing strategy and slow performance.

10. After 30 minutes of double checking, and triple checking my information, I gave up and switched to Salatuk - it just works.A great app.

11. This issue just appeared a few days agoVery useful app for prayer timings in any location.

Steps to Troubleshoot & Fix Athan Pro Issues

1. Fix Athan Pro Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Athan Pro: Restarting the app will resolve most errors.
  2. Update the Athan Pro App. Here is how:
    1. On Android goto PlayStore » Search for "Athan Pro" » Open Athan Pro: Quran, Azan, Qibla » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Athan Pro » click "UPDATE".
  3. Clear Athan Pro: Quran, Azan, Qibla app cache: Clearing cached data will force your app to retrieve the latest data directly from Athan Pro servers.
    1. On Android, goto Settings » Apps » Select "Athan Pro: Quran, Azan, Qibla" » click Storage » click "Clear Cache".
  4. Check Athan Pro app permissions. If any of these permissions required to use your device's features are disenabled, Athan Pro might not work.
  5. Uninstall and reinstall Athan Pro. If nothing else has worked, completely uninstall Athan Pro then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Athan Pro not working


2. Fix Athan Pro Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Athan Pro be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Athan Pro not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Athan Pro may not be able to connect to the Internet when running in the background.

Reported Issues