Published by Nisi Jsc

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Why should I report an Issue with Protect Me - Accounts and Mobi?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Nisi Jsc to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Protect Me - Accounts and Mobi image 1 contact Protect Me - Accounts and Mobi image 2

Protect Me Customer Insights

1. But it definitely keeps tabs on everythingThe one problem is that the app keeps identifying myself as an alien user and so it looks like the app is not able to determine where exactly I am ..which is super necessary in identifying if an alien is hacking my phone... And by Alien I don't mean to sound like I'm talking about little green people.Hacker got in almost immediatly thanks to your "all permissions" settings.

2. I am trying to catch someone being able to see phone calls that i receive, my emails, Facebook, and etc.My phone is connected to my laptop and it doesn't seem to know which or remember what devices are mine.

3. I'm in my Fifties and don't need the hassle, had to go into a phone shop to get it annulled.This app is working great, but I am curious about the phone lock part: How can I change the pin? Or temporarily turn off the pin.

4. Easy app, there are not to many like this app... there are 2 other similar, will not scream their names :) People complaining about not clear charges... you failed to pick and follow the right cancel subscription process.

5. Learn and be fair with the developers.Not really blocking people from the seeing messages and phone calls.

6. 3 day trial which is almost impossible to cancel before Google Play starts taking money automatically.

7. Is the Pin a permanant part of the device? What if after a certain point in time I want to change it? Like where is the option to change it at least?Nice app... but the price, not nice.

8. Ended it before the 3rd day using the left menu on Google Play, cancelations are on Google Play subscriptions option, not on the app.

9. Asked for my card info for free trial and no other option.

10. Even when I unistalled the app temporaily and went into my phone setting to activate the pin, it said the pin was invalid.

11. Nowhere does it say on the Play Store that you have to pay, only when you have downloaded the app does it tell you that it is chargeable.

Steps to Troubleshoot & Fix Protect Me Issues

1. Fix Protect Me Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Protect Me: Restarting the app will resolve most errors.
  2. Update the Protect Me App. Here is how:
    1. On Android goto PlayStore » Search for "Protect Me" » Open Protect Me - Accounts and Mobi » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Protect Me » click "UPDATE".
  3. Clear Protect Me - Accounts and Mobi app cache: Clearing cached data will force your app to retrieve the latest data directly from Protect Me servers.
    1. On Android, goto Settings » Apps » Select "Protect Me - Accounts and Mobi" » click Storage » click "Clear Cache".
  4. Check Protect Me app permissions. If any of these permissions required to use your device's features are disenabled, Protect Me might not work.
  5. Uninstall and reinstall Protect Me. If nothing else has worked, completely uninstall Protect Me then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Protect Me not working


2. Fix Protect Me Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Protect Me be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Protect Me not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Protect Me may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • Sir Ek Number Hai Wo Protect Ho Gya Hai
    Use Unprotect Karna hai

    — by Jatin Yadav 1 year ago