Published by Polaris Industries on Dec 20, 2023

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Why should I report an Issue with Slingshot®?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Polaris Industries to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Slingshot Customer Insights

1. My current stats are 2 weeks old and I've connected to the Slingshot numerous times, tracked rides (which works) and logged off/on numerous times.Keeps pretty accurate record of the ride.Nice presentation and works well with the slingshot.

2. This app is a MUST HAVE for any slingshot ownerWas great until the last update and now the slingshot stats won't populate the main screenNo android.

3. I have had a few tracking bugs but overall a well done app.Can't get the map to even come up,made the account still won't workLove it but battery issues, will be the 4th battery in thr slingshot but the app works good.

4. The latest update May 4th corrected the main screen problem for the most part.

5. So can't download .Don't to ride with Bluetooth headphones.Always loses connection to slingshotWill not even start.

6. ------------------------------------------ I am told to install 6.4.02 but 6.3.02 is the only release available.

7. However, now the info will not update.

8. Never fails to work.

9. (Refresh).

10. Could use some more featuresLove this app.

11. Trash.

Steps to Troubleshoot & Fix Slingshot Issues

1. Fix Slingshot Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Slingshot: Restarting the app will resolve most errors.
  2. Update the Slingshot App. Here is how:
    1. On Android goto PlayStore » Search for "Slingshot" » Open Slingshot® » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Slingshot » click "UPDATE".
  3. Clear Slingshot® app cache: Clearing cached data will force your app to retrieve the latest data directly from Slingshot servers.
    1. On Android, goto Settings » Apps » Select "Slingshot®" » click Storage » click "Clear Cache".
  4. Check Slingshot app permissions. If any of these permissions required to use your device's features are disenabled, Slingshot might not work.
  5. Uninstall and reinstall Slingshot. If nothing else has worked, completely uninstall Slingshot then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Slingshot not working


2. Fix Slingshot Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Slingshot be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Slingshot not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Slingshot may not be able to connect to the Internet when running in the background.

Reported Issues

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