Published by Pocket Prep, Inc.

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Why should I report an Issue with Paramedic Pocket Prep?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Pocket Prep, Inc. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Paramedic Pocket Prep

1. Pocket Prep’s NREMT-Paramedic (NRP) practice test app is a powerful exam simulator that allows you to create customized practice tests with detailed answer explanations for every question.

2. Simply tell the app how many questions you want to take, enable the timer, and filter exam content to create the perfect study experience.

3. Since 2011, Pocket Prep has been the leader in mobile test prep and has helped over five million students and professionals achieve more.

4. We take each exam and break it down into knowledge areas so that you can filter your study sessions based on your needs.

5. Our team of writers and editors meticulously craft practice questions and detailed answer explanations with you in mind.

6. Accordingly, NREMT makes no representations regarding the content of Pocket Prep, Inc. materials.

7. Our app is updated with the latest exam standards and is ready for 2018 testing. - The Premium upgrade is a one-time purchase and not a subscription!

8. You’ll space out your studying into shorter, more productive study sessions which allow your brain to retain more information.

9. Pocket Prep will help you get there. Pocket Prep, Inc. is not affiliated with or endorsed by the NREMT®.

10. We’re dedicated to bringing you the best content that will help you achieve more.

11. View your results and exam history with just a few taps.

Paramedic Pocket Prep Customer Insights

1. Often takes a while to start up (I have to exit the app a couple of times to shock it into working).The app would be a great resource if the correct answer wasn't in the exact same place for every single question!!! hard to test myself when I know the correct answer prior to even reading the question🙄🤦 ♀️ please fix this! not worth my $30.

2. Excellent rationale when reviewing individual answers & you have the option to "star" questions that you feel you need to touch up on.It's in awesome useful app but I always have trouble getting the app to open up.

3. I used emtprep to boost my confidence 2 days before my exam(I was still failing questions and tests on pocket prep and LCready)Helps me learn a lot but has it's glitches.

4. Some questions even directly contradict itself in the explanation of the answer.The app is easy to use and gives an explanation not only for the correct answer, but also why the others are incorrect.

5. **** edit 7/25/19*** Shealyn kept working with me until my purchase was restored.Passed the test after roughly 300 questions.

6. *side note I went to an excellent program that made me take and pass the fisdap * I still feel this app helped me.PASSED ON FIRST TRY.

7. Might it be too much to ask for your business to at least invest in being able to keep passwords and accounts valid? Disappointed.The app worked great at first, so well that I paid the $30 for the full version.

8. They only care about profits now.What's the deal Pocket Prep? I pay for the $30 upgrade, now you don't recognize my password? Must I pay for another subscription? I'm upset with this simple error.

9. The difference is Pocket Prep and LCready had significantly harder questions.

10. Then, during national, I saw one of the questions from my study sesh in the parking lot! Highly recommend this app.

11. After my 1* review the developer was quick to get in contact with me and resolve the issue but this should have been taken care of without the need for a bad review.

Steps to Troubleshoot & Fix Paramedic Pocket Prep Issues

1. Fix Paramedic Pocket Prep Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Paramedic Pocket Prep: Restarting the app will resolve most errors.
  2. Update the Paramedic Pocket Prep App. Here is how:
    1. On Android goto PlayStore » Search for "Paramedic Pocket Prep" » Open Paramedic Pocket Prep » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Paramedic Pocket Prep » click "UPDATE".
  3. Clear Paramedic Pocket Prep app cache: Clearing cached data will force your app to retrieve the latest data directly from Paramedic Pocket Prep servers.
    1. On Android, goto Settings » Apps » Select "Paramedic Pocket Prep" » click Storage » click "Clear Cache".
  4. Check Paramedic Pocket Prep app permissions. If any of these permissions required to use your device's features are disenabled, Paramedic Pocket Prep might not work.
  5. Uninstall and reinstall Paramedic Pocket Prep. If nothing else has worked, completely uninstall Paramedic Pocket Prep then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Paramedic Pocket Prep not working


2. Fix Paramedic Pocket Prep Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Paramedic Pocket Prep be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Paramedic Pocket Prep not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Paramedic Pocket Prep may not be able to connect to the Internet when running in the background.

Reported Issues