Published by Graham Media Group on Oct 25, 2023

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Why should I report an Issue with Weather Authority?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Graham Media Group to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Weather Authority

1. The Weather Authority app allows your custom settings to find the latest and most accurate weather for any location you choose.

2. You can select as many locations and activate weather alerts for those areas.

3. Get immediate weather information for both.

4. Live in Miami but have family in New York?

5. The Weather Authority App, keeping you and your family safe and prepared, and the best part, it’s FREE!

Weather Authority Customer Insights

1. And it's only with this app.Overall Improvement, but took a giant step backwards with the Radar Map! Need access to the Satellite Map we've been able to use for Years! Even if that's not possible, the new map is much worse than the non-satellite option on the old version! The new one is Severely Lacking in Detail! ThanksLOVE IT! The ONLY thing that REALLY frustrrates me about this app is if I work, live, go the supermarket, put gas and go to the mall ALL in Hollywood, Fl., why can't I just enter Hollywood Fl or my zip code??? Why do I need to have location on when I KNOW my location? Then after favoriting and enabling alerts for Hollywood, Fl this app insists on starting with Miami instead! Its EXTEMELY annoying and frustrating! I felt like giving it one star only for this that I have to adjust it every time I turn it on! I will NOT keep location on draining my battery when I know I only...

2. If it isn't fixed soon I will permanently uninstall this app & select another that shows real radar promptly.Idk what you guys did to this app since the most recent update a few days ago, but it's totally useless! I used to open it often to see the local radar, where rain is/where its going, what direction etc., and now, after playing with it/its settings for days, I STILL cant see precipitation-just an orange state of Florida?! So, I just got an alert for rain nearby-tapped it to see whats around, where the rain is & THERE IS NOTHING-I'm done! Uninstalling & trying another local station's app! 😡NOT like'n the new radar on the update.

3. Old radar was awesome! Another genius had to wipe out something great! And I could definitely do without the personal stuff from others .... I'm on here to see the weather... not other people's junk, it's a weather app not Facebook ughI love this app.

4. The radar will stop just before the current time so that you can't see the next 15-30 minutes.

5. The only problem I have with it is the radar does not cover the current time frame.

6. The doppler radar display is blurry and not sharp as it was before on Google maps.

7. The quality of the radar especially, seems worse.Mapbox map is horrible.

8. I see on the WeatherAuthority app page a note regarding past issues with radar was "addressed".

9. NO...the radar issue has NOT been properly corrected.

10. Lately the live radar takes forever to load.

11. What happened to the updated weather video? There hasn't been a new one since last week.

Steps to Troubleshoot & Fix Weather Authority Issues

1. Fix Weather Authority Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Weather Authority: Restarting the app will resolve most errors.
  2. Update the Weather Authority App. Here is how:
    1. On Android goto PlayStore » Search for "Weather Authority" » Open Weather Authority » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Weather Authority » click "UPDATE".
  3. Clear Weather Authority app cache: Clearing cached data will force your app to retrieve the latest data directly from Weather Authority servers.
    1. On Android, goto Settings » Apps » Select "Weather Authority" » click Storage » click "Clear Cache".
  4. Check Weather Authority app permissions. If any of these permissions required to use your device's features are disenabled, Weather Authority might not work.
  5. Uninstall and reinstall Weather Authority. If nothing else has worked, completely uninstall Weather Authority then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Weather Authority not working


2. Fix Weather Authority Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Weather Authority be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Weather Authority not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Weather Authority may not be able to connect to the Internet when running in the background.

Reported Issues