Published by inCarDoc on Feb 12, 2024

Report an issue with inCarDoc Pro | OBD2.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with inCarDoc Pro | OBD2?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of inCarDoc to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact inCarDoc Pro | OBD2 image 1 contact inCarDoc Pro | OBD2 image 2

About inCarDoc Pro | OBD2

1. Supported: OBD-II (Bluetooth, WiFi, Kiwi 3 (BLE), V-Gate iCar 3 (BLE), Veepeak (BLE), Carista, Vinli); GPS-only and Demo modes. Read more at inCarDoc. 🛠 Car diagnostics Works as fault codes OBD2 scanner, reads Check Engine (MIL) state, details, related freeze frame data, finds descriptions and clears stored diagnostic trouble codes (DTC).

2. Please note that app supports only parameters and ECU's specified with OBD-II standard, that is Engine and Emission systems. ⏲ Real-time parameters Reads real-time engine and vehicle OBD2 parameters PIDs from car’s sensors: speed, rotation (rpm), coolant temperature, pressure, O2 oxygen sensors and multiple other PIDs.

3. For correct calculations you may need to enter Engine displacement (in cubic cm) and volumetric efficiency (in %, the default is 80). Avoid!!! simultaneous running of multiple OBD-II reading apps, be sure that other apps does not keeping live Bluetooth/WiFi connection via ELM327 OBD2 scanner. Warning!!!

4. 🔌 Your connected car 🚘inCarDoc Pro - best doctor for your car: Check Engine codes reader, diagnostics, scanner, monitor and logbook tool: reads real-time and stored diagnostics parameters from ECU of OBD-II compliant cars.

5. Please note that exact list of scanned OBD2 parameters depends on your car make/model/year. ⛽ Economizer: Trip Computer mode for presenting and tracking car’s fuel economy/consumption.

6. Please note, that feature available when appropriate OBD2 economy parameters (MAF or MAP+IAT+RPM) are supported in your car.

7. Allows to store and share diagnostics data when looking for a professional service/repair assistance.

8. Presents both in-drive (instant and average MPG) as well as per trip, per day and other statistics.

9. There are reports on issues when using some cheap "clones" of ELM327 (mostly marked as v2. 1)!

10. Requires ELM327 or compatible OBD scanner.

11. Available chart drawing and analog/digital widgets presentation.

inCarDoc Pro | OBD2 Customer Insights

1. Other obd software connects fine, so it's not the dongle.pretty good Right off the bat, if it imported the car info from the free version, that would be great.

2. but more user friendly would be awesome.👍 Brand: Honda Model: Accord Year: 2008The pro version paired with the Carista OBD2 adapter plug is worth the extra $ if you're a data nerd like me.

3. It is really cool.Overall it's in good app there's a few bugs that are annoying and a few other things but all in all I'm glad to pay for it I just wish that these bugs would get fixed like I can't put in what size engine I have which makes a big difference even though it reads it overall though it's the one I use so that tells you I like itonly odb tool that will work with my odb reader (kiwi).

4. Connection process is seamless and the amount of data it provides for my 2010 Ford Escape can be viewed in real-time for single drive cycles and recorded for multiple drive cycles.

5. I like the interface in the free version which worked fine but after I gave them money it all stopped and I can't get any help.

6. When it connects to the obd dongle it works well, collecting data from multiple modules.

7. number connects fine but one won't connect...Connecting with the Bluetooth was seamless.

8. I started comparing the differences between free and pro and really it shows you right on there website that there is not much being added with the paid app so I was just hoping that it would be more user friendly.

9. Pretty good.rating: 3.0 I first tried the free app, for a couple of days it was good.

10. Seems optimised for Bluetooth as I have serious problems connecting to my WiFi obd2 dongle.

11. Important for generating historical data that aids in baseline monitoring and diagnosing.

Steps to Troubleshoot & Fix inCarDoc Pro | OBD2 Issues

1. Fix inCarDoc Pro | OBD2 Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart inCarDoc Pro | OBD2: Restarting the app will resolve most errors.
  2. Update the inCarDoc Pro | OBD2 App. Here is how:
    1. On Android goto PlayStore » Search for "inCarDoc Pro | OBD2" » Open inCarDoc Pro | OBD2 » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for inCarDoc Pro | OBD2 » click "UPDATE".
  3. Clear inCarDoc Pro | OBD2 app cache: Clearing cached data will force your app to retrieve the latest data directly from inCarDoc Pro | OBD2 servers.
    1. On Android, goto Settings » Apps » Select "inCarDoc Pro | OBD2" » click Storage » click "Clear Cache".
  4. Check inCarDoc Pro | OBD2 app permissions. If any of these permissions required to use your device's features are disenabled, inCarDoc Pro | OBD2 might not work.
  5. Uninstall and reinstall inCarDoc Pro | OBD2. If nothing else has worked, completely uninstall inCarDoc Pro | OBD2 then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing inCarDoc Pro | OBD2 not working


2. Fix inCarDoc Pro | OBD2 Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make inCarDoc Pro | OBD2 be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to inCarDoc Pro | OBD2 not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, inCarDoc Pro | OBD2 may not be able to connect to the Internet when running in the background.

Reported Issues

More from the developer