Published by Phuongpn on Oct 17, 2023

Report an issue with Who Uses My WiFi.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with Who Uses My WiFi - Net Scanner?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Phuongpn to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Who Uses My WiFi - Net Scanner image 1 contact Who Uses My WiFi - Net Scanner image 2

About Who Uses My WiFi - Net Scanner

1. If you are looking for the fastest, smartest and easiest way to control and monitor the number of users connected to your WiFi network and get information about the connected devices, you’ve come to the right place. - Router Admin: 192. 168. 1. 0 or 192. 168. 0. 1 or 192. 168. 1.

2. Your Wireless network is slow and you believe someone is connected to your Wi-Fi and using the internet without your knowledge.

3. What do you do in such situations?

4. Please understand that application is a free app and contains ads to support development cost.

Who Uses My WiFi Customer Insights

1. This is the first app that actually gave me the login times I was trying to find out who logged into my wifi at a specific time.I tested several apps but none of them showed all the connected people and this app worked great .

2. Very useful app!It finds most hosts first go, you then confirm those, rename, star and scan again, second round it found two more with no detail,... You must investigate those yourself (don't be Lazy 😉) turn everything off the Internet then put the things you are unsure of back on one at a time, rescan, find, confirm, rename, save, turn off, move on to the next... REPETE... Once you're done and renamed and stared everything, the scan will know those things and they will come up quickly.

3. It would be great if you could add the ability to add familiar people to the database and alert if an anonymous person connected to Wi-Fi.

4. I don't know it just seems lacking somehow.We haven't used all of the features yet, but we have tracked down all of the devices connected to our router.

5. Maybe direct connected devices that are connected to the Wi-Fi.

6. It didn't identify everything I know to be connected to the wifi.

7. The best app to check who is connected to WiFi.

8. This one is far better as it gives the name for each device connected.

9. I'd rather not argue with people or waste police time.The options r difficult to navigate.

10. ❤️❤️❤️❤️The app is okay, maybe could provide a little more information based on details like a second router that's hooked to the same Wi-Fi.

11. 😊Lovely! this one provides the REAL TIME details which I needed.

Steps to Troubleshoot & Fix Who Uses My WiFi Issues

1. Fix Who Uses My WiFi Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Who Uses My WiFi: Restarting the app will resolve most errors.
  2. Update the Who Uses My WiFi App. Here is how:
    1. On Android goto PlayStore » Search for "Who Uses My WiFi" » Open Who Uses My WiFi - Net Scanner » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Who Uses My WiFi » click "UPDATE".
  3. Clear Who Uses My WiFi - Net Scanner app cache: Clearing cached data will force your app to retrieve the latest data directly from Who Uses My WiFi servers.
    1. On Android, goto Settings » Apps » Select "Who Uses My WiFi - Net Scanner" » click Storage » click "Clear Cache".
  4. Check Who Uses My WiFi app permissions. If any of these permissions required to use your device's features are disenabled, Who Uses My WiFi might not work.
  5. Uninstall and reinstall Who Uses My WiFi. If nothing else has worked, completely uninstall Who Uses My WiFi then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Who Uses My WiFi not working


2. Fix Who Uses My WiFi Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Who Uses My WiFi be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Who Uses My WiFi not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Who Uses My WiFi may not be able to connect to the Internet when running in the background.

Reported Issues