contact My OnePay

Contact My OnePay

Published by Paneleven Ltd
Updated: Jul 1, 2022



Report an issue with My OnePay.
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Why should I report an Issue with My OnePay?


  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Paneleven Ltd to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.



My OnePay Features and Description

Use the new My OnePay app with the new OnePay Mastercard®. We have been providing EU workers with a card account for over a decade. Our customers are at the heart of what we do, that’s why when you told us that you wanted to manage your money on the go we developed the ‘My OnePay’ app. My OnePay allows you to: • Keep track of loads and transactions. • View transactions for the day, month or year. • Understand your spending habits with category breakdowns such as groceries, electrical, entertainment and days out. • Stay in control of how you spend your money by turning contactless and overseas transactions on or off whenever you need to. • Lock and unlock your card in real time. • Send money to other OnePay customers quickly and easily. Modus UK Limited (trading as 'OnePay') is a company registered in England and Wales (No. 05934955). Registered address: Mayfield House, Lower Railway Road, Ilkley, West Yorkshire, LS29 8FL. The OnePay card is issued by PSI-Pay Ltd pursuant to a license by Mastercard® International Incorporated. PSI-Pay Ltd is authorised and regulated by the Financial Conduct Authority of the United Kingdom under the Electronic Money Regulations 2011 (register reference 900011) for the issuing of electronic money. Mastercard is a registered trademark, and the circles design is a trademark of Mastercard International Incorporated. Using the OnePay card and account is subject to our terms & conditions that can be viewed and downloaded at www.onepay.co.uk/terms

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