Published by trinitytech.com.tr on Sep 10, 2023

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Why should I report an Issue with Earthquake App - Tracker, Map?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of trinitytech.com.tr to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Earthquake App Customer Insights

1. Athough one can scroll past the adds at the top, they are still rather prominent (could it not be ¼ of the size or only seen once in a session?) [Thanks for reply Trinity Tech - there is, see comments above, ta.]An excellent program.. useful.. and auxiliary.. I request adding an Arabic language, and setting different tones that reflect according to the strength and intensity of the earthquake.. i can help for thatA very good tracker.

2. En marzo, después de la actualizacon le añadieron anuncios y dejó de funcionar, pero la arreglaron y ¡ahora es 5 estrellas nuevamente!I have actually felt 4 of the 5 earthquakes near me in the last 24 hours, and none of them show on the list in this app, let alone sent notifications.

3. (Although the magnitude is not shown, they are colour coded in ranges to match the notification screen.) I'd like the option of minimum magnitude for notifications to go up to 6.

4. Poor functions, good design, full of ads!One of several great earthquake apps and great support.

5. Deinstalling.It was the best app of its type but after the latest update it's broken and only shows ads, no list, no map, no latest.

6. Lacks some important features like showing only a specific country's earthquakes.

7. In March, after the update, they added ads and then the application stopped working properly.

8. All were within my settings for distance & magnitude, and my location shows on the map view.

9. I will have to adapt to other apps because I love in a place where earthquakes are common.

10. I would like it if the search aspect was able to be more specific to narrow down areas more precisely.

11. Yesterday I ended up getting 6 different notifications for the 5.1 in North Carolina.

Steps to Troubleshoot & Fix Earthquake App Issues

1. Fix Earthquake App Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Earthquake App: Restarting the app will resolve most errors.
  2. Update the Earthquake App App. Here is how:
    1. On Android goto PlayStore » Search for "Earthquake App" » Open Earthquake App - Tracker, Map » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Earthquake App » click "UPDATE".
  3. Clear Earthquake App - Tracker, Map app cache: Clearing cached data will force your app to retrieve the latest data directly from Earthquake App servers.
    1. On Android, goto Settings » Apps » Select "Earthquake App - Tracker, Map" » click Storage » click "Clear Cache".
  4. Check Earthquake App app permissions. If any of these permissions required to use your device's features are disenabled, Earthquake App might not work.
  5. Uninstall and reinstall Earthquake App. If nothing else has worked, completely uninstall Earthquake App then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Earthquake App not working


2. Fix Earthquake App Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Earthquake App be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Earthquake App not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Earthquake App may not be able to connect to the Internet when running in the background.

Reported Issues

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