Published by Page Plus Cellular

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Why should I report an Issue with Page Plus My Account?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Page Plus Cellular to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

Page Plus My Account Customer Insights

1. This makes it nearly impossible to figure out where I'm at in my plan.I really not happy with it at all it tells me that my password r email is wrong when I go to login no it's not and it's always either no internet connection r no network I have the 55 monthly plan to never able to login think that's how they control data in your plan I thinking I will be going with different Carrier.i feel like they should give me free month service to, cause sure haven't been able to use any features this month and waste of money on my partThis app sucks and there is a real problem witg the service I am tried of haveing a unlimited amount of data plan and it's still not wanting to work for you I am tired of this service is not worth it and it keeps trying to pass a I can't send messages cuz it keeps failing constantly not it supposed to be on the Verizon network does the saying I got it seems to just...

2. Def going to be switching companies soon.Had trouble at first wasn't showing accurate information such as data usage, date, month , and year.

3. No issues here 👍 I love it ! Totally recommend Page Plus who are looking for Verizon towers with reasonable prices 👍Ah, you might want to check dates and wording on the positive reviews here.

4. The few features available in the app are pretty much useless it doesn't even give you access to full account history.The app doesn't display my Data Usage correctly.

5. Now i get no service in areas where I had high service before, app crashes or stops working throughout the day, and can't use the app to refill due to network issues when it shows it has service and your on 5g wifi.

6. The apps opening page shows that the 12 plan gives me 10 GB of data which is totally wrong.

7. Want to change auto billing? Cgarbage useless app The app doesn't allow you to add Pins and prepaid cards.

8. The illustrated data gauge doesn't match the numbers, and the numbers aren't true to the data remaining on my account.

9. Does not allow me to enroll in auto refill and when I click on the icon to chat with a rep it just pulls up a blank screen and when I click on notifications it pulls up a blank screen too.

10. Looks like the app is still in the planning phases.login fails... it states email but won't accept email password combo.

11. Once PP was bought out a few years back by some French company, customer service evaporated.

Steps to Troubleshoot & Fix Page Plus My Account Issues

1. Fix Page Plus My Account Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Page Plus My Account: Restarting the app will resolve most errors.
  2. Update the Page Plus My Account App. Here is how:
    1. On Android goto PlayStore » Search for "Page Plus My Account" » Open Page Plus My Account » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Page Plus My Account » click "UPDATE".
  3. Clear Page Plus My Account app cache: Clearing cached data will force your app to retrieve the latest data directly from Page Plus My Account servers.
    1. On Android, goto Settings » Apps » Select "Page Plus My Account" » click Storage » click "Clear Cache".
  4. Check Page Plus My Account app permissions. If any of these permissions required to use your device's features are disenabled, Page Plus My Account might not work.
  5. Uninstall and reinstall Page Plus My Account. If nothing else has worked, completely uninstall Page Plus My Account then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Page Plus My Account not working


2. Fix Page Plus My Account Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Page Plus My Account be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Page Plus My Account not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Page Plus My Account may not be able to connect to the Internet when running in the background.

Reported Issues