Published by Samsung Max apps on Feb 5, 2024

Report an issue with Samsung Max VPN & Data Saver.
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Why should I report an Issue with Samsung Max VPN & Data Saver?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Samsung Max apps to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Samsung Max VPN & Data Saver Customer Insights

1. Keep a free plan (default) and a paid plan but you all need to get rid of the third plan because it is unnecessary.Internet speed drops significantly, most apps refuse to work with it, even when the VPN part is turned off.

2. I want a complete refund! DO NOT WASTE YOUR MONEY!! I am constantly playing a game of turning the data saver on and off to get my internet to work on my phone.

3. It's fully featured, it's not missing anything the paid version has other than it has ads whilst your phone is on charge which I think is very reasonable! It has quite a few features to get through before I can give a fully educated opinion but on the face of it, it appears like the perfect app for MY Samsung.

4. When you activate it, most common apps won't work even when manually initiated, such as downloading an app from the Play store, or using music streaming apps.

5. On top of all that, now in addition to having a Samsung Max ad-containing lock screen over top of my regular lock screen, which doesn't support fingerprint or face unlock, now I'm also forced to watch an ad before I am connected to the VPN.

6. So many people don't realize you press speak then release like a walkie talkie and get frustrated presuming it's just another voice assistant versus a privacy centric secure voice control platform.The new version is utter garbage.

7. Hopefully they fix it, I used it for nearly two years without a hitch until several months ago.This app works perfectly but, I don't understand why you would add a free plan when you made the premium free.

8. This app used to work great but it has so many issues now that I can't recommend it at all.I used to like this app, but the functionality has gotten so bad that I stopped using it.

9. However, 75% of the time when my phone can't connect to the internet, it is because of this APP, even when i have VPN turned off and unrestricted access given.

10. To make matters worse, when I disconnect via the app by toggling protection off, my phone still shows the VPN "key" icon up in the status bar.

11. It's a free VPN app that offers VPN service from other providers in addition to their own.

Steps to Troubleshoot & Fix Samsung Max VPN & Data Saver Issues

1. Fix Samsung Max VPN & Data Saver Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Samsung Max VPN & Data Saver: Restarting the app will resolve most errors.
  2. Update the Samsung Max VPN & Data Saver App. Here is how:
    1. On Android goto PlayStore » Search for "Samsung Max VPN & Data Saver" » Open Samsung Max VPN & Data Saver » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Samsung Max VPN & Data Saver » click "UPDATE".
  3. Clear Samsung Max VPN & Data Saver app cache: Clearing cached data will force your app to retrieve the latest data directly from Samsung Max VPN & Data Saver servers.
    1. On Android, goto Settings » Apps » Select "Samsung Max VPN & Data Saver" » click Storage » click "Clear Cache".
  4. Check Samsung Max VPN & Data Saver app permissions. If any of these permissions required to use your device's features are disenabled, Samsung Max VPN & Data Saver might not work.
  5. Uninstall and reinstall Samsung Max VPN & Data Saver. If nothing else has worked, completely uninstall Samsung Max VPN & Data Saver then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Samsung Max VPN & Data Saver not working


2. Fix Samsung Max VPN & Data Saver Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Samsung Max VPN & Data Saver be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Samsung Max VPN & Data Saver not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Samsung Max VPN & Data Saver may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • I have not been getting the services i subscribed for but it is still charging money from my bank account. I want to unsubcribe and reimbursement.

    — by Rabin 1 year ago

  • I lost access to this email account and I cannot cancel my subscription from Google playstore

    — by Looney Toons 1 year ago

  • I want to delete my samsung max account since my phone is locked

    — by Apeksha 2 years ago