Published by Oodles on Nov 1, 2023

Report an issue with 9900 Books & Audiobooks.
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Why should I report an Issue with 9900 Books & Audiobooks: Libby?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Oodles to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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9900 Books & Audiobooks Customer Insights

1. Big Mistake!! Narrator's were absolutely Horrific! By 3rd page had pounding headache!! After checking out many other options I had only one option left, return to the Best!! Thank you for the Best Read, and most of the Wonderful Soothing Voices that you have manage to find in this Hectic World! Kudos to them and to Ya'll! Thank you and Happy New Year!🎉🎆I would have rated it 4star when i first downloaded it, but it had gotten worse.

2. If I could just have a wish list, then I could just go through that every time I finish a new one.I love to read/listen to classical books from great authors that keep me engrossed.

3. ( An option I didn't take up at the time, and now regret not doing so...)I was searching for a platform which could provide me free readables for my start.

4. How do I make in-app purchase to remove the ads? I can't seem to find any way of doing it, although the app says there are in -app purchase, and I seem to remember this being a possibility.

5. Unfortunately, Google went ahead and changed my play store settings to 'autoupdate' apps, and now I'm suck with the horrible updated version of the app! I have to delete it.

6. Useless and totally frustrating app to be avoided.Unusable on Samsung S23 Ultra, unable to set storage permissions.

7. I do a lot of traveling and listening to audios help me finish books that would never get finished if I just relied on the physical books to be with me.

8. The app doesn't ask for permissions and is unable to be manually set, no permission options are available.

9. But I wish I could have a list of books I wish to read.

10. Cause just scrolling though, I've found sooo many books and audiobooks I want.

11. I have the whole library of favorite authors at my side with this app and can make use of a few minutes here and there.Use it OFFLINE! The ads have rendered this app useless.

Steps to Troubleshoot & Fix 9900 Books & Audiobooks Issues

1. Fix 9900 Books & Audiobooks Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart 9900 Books & Audiobooks: Restarting the app will resolve most errors.
  2. Update the 9900 Books & Audiobooks App. Here is how:
    1. On Android goto PlayStore » Search for "9900 Books & Audiobooks" » Open 9900 Books & Audiobooks: Libby » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for 9900 Books & Audiobooks » click "UPDATE".
  3. Clear 9900 Books & Audiobooks: Libby app cache: Clearing cached data will force your app to retrieve the latest data directly from 9900 Books & Audiobooks servers.
    1. On Android, goto Settings » Apps » Select "9900 Books & Audiobooks: Libby" » click Storage » click "Clear Cache".
  4. Check 9900 Books & Audiobooks app permissions. If any of these permissions required to use your device's features are disenabled, 9900 Books & Audiobooks might not work.
  5. Uninstall and reinstall 9900 Books & Audiobooks. If nothing else has worked, completely uninstall 9900 Books & Audiobooks then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing 9900 Books & Audiobooks not working


2. Fix 9900 Books & Audiobooks Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make 9900 Books & Audiobooks be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to 9900 Books & Audiobooks not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, 9900 Books & Audiobooks may not be able to connect to the Internet when running in the background.

Reported Issues