Published by OmegaCam sp. z o.o.

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Why should I report an Issue with OmegaCam Home Security - phone camera & IP camera?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of OmegaCam sp. z o.o. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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OmegaCam Home Security Customer Insights

1. The ability to automatically scan for new cameras and not needing to specify each camera brand/model make setup very quick and easy, the fastest among IP cam apps I've tried! I can't wait to try its new features.

2. Needs a few more features like remote PTZ control and Camera Mic audio.I just installed this app and also tried contacting customer service but I got no response.

3. I really appreciate it.I have 3 phone cameras set up well 4 if u include the one i use to moniter, but only one phone remains visible and the camera on the one to moniter remains visible also.

4. One of a very small list of apps that can stream an OnVif camera to a remotely paired phone, through a CGNAT.

5. Need ability to adjust motion detector level and to turn off camera remotely.

6. I don't want a free trail if this surveillance app is not even compatible with my camera.

7. So it needs work.This is very good app and to know its some days free that is awesome.

8. Suggestions for developer: allow re-ordering of cams; allow disabling display of text overlays (clock, cam name).This app has a lot of potential.

9. Nice Indoor motion detection and well thought-out Archive viewer for motion events.

10. I've tried putting in the ID number plenty of times manually and tried scanning QR code but it doesn't scan.

11. This app is not connecting with my camera at all.

Steps to Troubleshoot & Fix OmegaCam Home Security Issues

1. Fix OmegaCam Home Security Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart OmegaCam Home Security: Restarting the app will resolve most errors.
  2. Update the OmegaCam Home Security App. Here is how:
    1. On Android goto PlayStore » Search for "OmegaCam Home Security" » Open OmegaCam Home Security - phone camera & IP camera » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for OmegaCam Home Security » click "UPDATE".
  3. Clear OmegaCam Home Security - phone camera & IP camera app cache: Clearing cached data will force your app to retrieve the latest data directly from OmegaCam Home Security servers.
    1. On Android, goto Settings » Apps » Select "OmegaCam Home Security - phone camera & IP camera" » click Storage » click "Clear Cache".
  4. Check OmegaCam Home Security app permissions. If any of these permissions required to use your device's features are disenabled, OmegaCam Home Security might not work.
  5. Uninstall and reinstall OmegaCam Home Security. If nothing else has worked, completely uninstall OmegaCam Home Security then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing OmegaCam Home Security not working


2. Fix OmegaCam Home Security Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make OmegaCam Home Security be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to OmegaCam Home Security not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, OmegaCam Home Security may not be able to connect to the Internet when running in the background.

Reported Issues