Published by Hooters of America, LLC. on Oct 26, 2023

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Why should I report an Issue with Hooters - Ordering and Rewards?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Hooters of America, LLC. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Hooters - Ordering and Rewards

1. The Hooters® app now allows you to earn and redeem HootClub rewards at more than 200 U. S. locations, online, or in the app. Order. Get rewards. Repeat.

2. Get a free appetizer on us when you register today and then earn more free food after every 8th qualifying dine-in visit or online order of $12 or more.

3. Invite your friends to join HootClub and you’ll be rewarded with a free appetizer for each friend that signs up after they make their first purchase.

4. You’ll also be treated to other discounts and special offers, like 10 free wings on your birthday every year!

5. The Hooters® app puts our wide selection of world-famous wings, fresh burgers, crisp salads, and craveable seafood all in one place – your pocket!

6. The app currently serves more than 200 Hooters® locations nationwide, with additional locations coming online throughout the year.

7. Order from your phone and pick up your order at the location nearest you, or where available, have Hooters® delivered straight to your door.

8. Maximum value of free appetizer reward is $8. 99.

9. Your first reward is waiting for you in the app now, and it’s a classic.

10. Introducing HootClub rewards!

11. Cannot be combined with other offers.

Hooters Customer Insights

1. Many of my points are gone and now I have scanned my second receipt that showed 0 points for spending almost $60 in this place telling me it doesn't qualify.

2. I had 5 different $10 off rewards with various expiration dates and when they were transferred, all of the expiration dates were changed to one month after the transfer date, so needless to say, I didn't get to use them all before they expired.The previous update/merge was a disaster.

3. however, the merge also took away most of my points and downgraded me from orange level to gold (I have been orange level for 5-6 years now and accumulated hundred of thousands of points).

4. However, when I installed the new app and my points and rewards were transferred, the rewards were all screwed up.

5. It may be great for newcomers who want to order food to go but for a regular like me, I'm getting screwed.

6. And again I cannot use it and once I purchase food I cannot get points for my visit.

7. We are the people keeping this place afloat and get screwed in the process? Come on!!!The app does not properly calculate the tip when you select the percentage.

8. Fixing this will make the app experience much better.I had a notification for $10 off of a $30 order, but when I clicked on the notification, there was no code in my inbox.

9. They ask you to scan the barcode of the receipt, but the receipt you get doesn't have a barcode.

10. They don't automatically give you points when you order through the app.

11. The old app crashed every time I tried to use it (droid user - didn't crash on IOS platform).

Steps to Troubleshoot & Fix Hooters Issues

1. Fix Hooters Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Hooters: Restarting the app will resolve most errors.
  2. Update the Hooters App. Here is how:
    1. On Android goto PlayStore » Search for "Hooters" » Open Hooters - Ordering and Rewards » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Hooters » click "UPDATE".
  3. Clear Hooters - Ordering and Rewards app cache: Clearing cached data will force your app to retrieve the latest data directly from Hooters servers.
    1. On Android, goto Settings » Apps » Select "Hooters - Ordering and Rewards" » click Storage » click "Clear Cache".
  4. Check Hooters app permissions. If any of these permissions required to use your device's features are disenabled, Hooters might not work.
  5. Uninstall and reinstall Hooters. If nothing else has worked, completely uninstall Hooters then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Hooters not working


2. Fix Hooters Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Hooters be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Hooters not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Hooters may not be able to connect to the Internet when running in the background.

Reported Issues