Published by GateHouse Media, LLC

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Why should I report an Issue with The Columbus Dispatch eEdition?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of GateHouse Media, LLC to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

The Columbus Dispatch eEdition Customer Insights

1. Do you want to reload application? Can't make update work! Review history shows they don't know what they are doing!!!!Just got my first smartphone on 9.19.19, an Android, but can no longer get the Dispatch, only error messages! What gives? You have my money, but I can no longer get the service! Please kill this worthless app and give us one that WORKS!!! I'm being robbed!It reads on my android phone and tablet but then pages disappear.

2. After being a subscriber for 40+ years and a former employee, VERY unhappy with the dispatch's (not worth a capital d anymore) efforts with e edition and subscriber notifications, as well as the home delivery i still get.Just got off of the phone with the Columbus Dispatch.

3. It's no wonder old print media companies are going out of business.Like others, tried to install, immediately got "server error in settings" notice and nothing would happen.

4. This package has not been updated since last yearMessage is Server error occured during "settings" request.

5. These glitches should have been resolved before sent out to customers!Getting server error and cannot open the app.

6. Like others, the app fails with Server Error immediately when trying to run on my new Samsung phone.

7. I would give this a 0 if it allowed me to rate as such.New update! Terrible, waste of time, server error.

8. I've been a subscriber of the Dispatch for the last 25 years.

9. Are these updates tested? Are you going to fix it? I have been a reader for over 50 years.The crazy app will not download to Samsung 10.

10. I continue to get the error message that the server is erroring out.

11. Initially downloaded the "green" version and was informed to download the "blue" if I wanted to have access to e dition of the paper.

Steps to Troubleshoot & Fix The Columbus Dispatch eEdition Issues

1. Fix The Columbus Dispatch eEdition Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart The Columbus Dispatch eEdition: Restarting the app will resolve most errors.
  2. Update the The Columbus Dispatch eEdition App. Here is how:
    1. On Android goto PlayStore » Search for "The Columbus Dispatch eEdition" » Open The Columbus Dispatch eEdition » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for The Columbus Dispatch eEdition » click "UPDATE".
  3. Clear The Columbus Dispatch eEdition app cache: Clearing cached data will force your app to retrieve the latest data directly from The Columbus Dispatch eEdition servers.
    1. On Android, goto Settings » Apps » Select "The Columbus Dispatch eEdition" » click Storage » click "Clear Cache".
  4. Check The Columbus Dispatch eEdition app permissions. If any of these permissions required to use your device's features are disenabled, The Columbus Dispatch eEdition might not work.
  5. Uninstall and reinstall The Columbus Dispatch eEdition. If nothing else has worked, completely uninstall The Columbus Dispatch eEdition then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing The Columbus Dispatch eEdition not working


2. Fix The Columbus Dispatch eEdition Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make The Columbus Dispatch eEdition be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to The Columbus Dispatch eEdition not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, The Columbus Dispatch eEdition may not be able to connect to the Internet when running in the background.

Reported Issues