Published by One Handy on Dec 6, 2023

Report an issue with OH Web Browser.
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Why should I report an Issue with OH Web Browser - Safe & Simple?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of One Handy to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact OH Web Browser - Safe & Simple image 1 contact OH Web Browser - Safe & Simple image 2

OH Web Browser Customer Insights

1. I'm a bit frustrated with the bookmarks (I cannot figure out how to move them into folders... How is this difficult?) and fiercely wish there was tab grouping.I have to admit, this browser is superb!! It's really intuitive, quick and I'm sure I'll become even faster at it with time! Just a little niggle for me (only one so far..) is the homescreen, I was hoping I could pin my sites up but it seems to display like recent sites or something? Nonetheless, you've done an amazing job! Bravo!! 👍 Edit - recently having issues when searching as search bar disappears behind the keyboard so I can't see it nor will it register anything.

2. tried the earlier version but same issue.. wierd? (Tried different keyboards as well as the original) Edit 2 - don't know what you've changed recently but it seems to be working fine now 👍 hope that homepage thing is coming along alright cause that would definitely be the icing on the cake!Missing a couple things to make it 5 stars.

3. I think that an improvement can be made because if a link is opened from another app such as Google search, and it opens in this browser, the back button should return to the app, but instead it closes the tab and stays in OH Browser instead of going back to the previous app.

4. One feature I'd really like to see is a quick download in background that doesn't require a long press and three clicks 😁 Edit: Aug 6 update seems to have broken the option to open links in another/default app.

5. Also the 5 tab limitation is too little to use vs other free browsers.It is a blazingly fast and light browser from my limited play so far and I look forward to getting more used to the gestures.

6. What's more annoying is downloading the app on a fresh device restores it's functionality.I really want to like this browser, but it fails at some very basic things.

7. The ease of use and feel of the browser is incredible.Nice consept great browser.

8. If this is fixed then it'll be a perfect browser!The combo of customization and privacy features is amazing.

9. Opening new links when you have multiple tabs open does not open the new link up front; it actually puts the new tab at the back of the list.

10. Apart from that night mode is the best so far I've seen on a browser.

11. its like the developer watched me use my phone browser for a year and noted every possible frustration and set out to fix it.

Steps to Troubleshoot & Fix OH Web Browser Issues

1. Fix OH Web Browser Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart OH Web Browser: Restarting the app will resolve most errors.
  2. Update the OH Web Browser App. Here is how:
    1. On Android goto PlayStore » Search for "OH Web Browser" » Open OH Web Browser - Safe & Simple » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for OH Web Browser » click "UPDATE".
  3. Clear OH Web Browser - Safe & Simple app cache: Clearing cached data will force your app to retrieve the latest data directly from OH Web Browser servers.
    1. On Android, goto Settings » Apps » Select "OH Web Browser - Safe & Simple" » click Storage » click "Clear Cache".
  4. Check OH Web Browser app permissions. If any of these permissions required to use your device's features are disenabled, OH Web Browser might not work.
  5. Uninstall and reinstall OH Web Browser. If nothing else has worked, completely uninstall OH Web Browser then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing OH Web Browser not working


2. Fix OH Web Browser Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make OH Web Browser be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to OH Web Browser not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, OH Web Browser may not be able to connect to the Internet when running in the background.

Reported Issues

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