contact Nike Run Club

Contact Nike Run Club

App by Nike, Inc.

Report an issue with Nike Run Club.
Send the customer service your feedback so they can fix your issue asap.

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Why should I report an Issue with Nike Run Club?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Nike, Inc. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

Nike Run Club Features and Description

{Nike Run Club: Your Perfect Running Partner Nike Run Club has the tools you need to run better, including GPS run tracking; audio guided runs; weekly, monthly and custom distance challenges; customized coaching plans for your goals; and nonstop motivation from your friends. Reach your goals and have fun along the way with Nike Run Club. - FULL SUPPORT FOR ANDROID WEAR OS DEVICES - TRACK AND STORE RUNS - AUDIO GUIDED RUNS WITH NIKE COACHES AND ATHLETES - GLOBAL AND CUSTOM CHALLENGES - PERSONALIZED COACHING PLANS - TROPHIES AND BADGES TO CELEBRATE YOUR ACHIEVEMENTS - COMPETE ON LEADERBOARDS - IN-RUN CHEERS FROM FRIENDS - SHARE RUNS WITH ANYONE NRC ON ANDROID WEAR OS DEVICES Get your perfect running partner on your wrist. Record and track your runs with Android Wear OS supported devices. Quickly view current run details such as your distance, pace, duration and heart-rate (on heart-rate supported devices) during your run--we’ll save all your stats for later.   TRACK AND STORE RUNS Get the details you need, including pace, distance, GPS route, elevation, heart rate, and mile splits, complete with audio feedback to keep on track. AUDIO GUIDED RUNS WITH NIKE COACHES AND ATHLETES Get guidance, motivation and inspiration through in-ear audio from Nike coaches, elite athletes and entertainers like Mo Farah and Kevin Hart. AGRs are a fun way to help runners improve strength, speed and endurance. Because the intervals are automatically marked, all you have to do is tap start and go. MOTIVATE YOURSELF WITH CHALLENGES Join the Nike global community of runners in weekly and monthly distance Challenges or create a Challenge and invite your Friends. Reach goals, earn achievements and go the distance. COACHING PLANS PERSONALIZED FOR YOU Whether you want to get started, get fitter or get race-ready, NRC has adaptive plans for your goals and fitness level. CELEBRATE YOUR ACHIEVEMENTS WITH TROPHIES AND BADGES Earn milestone badges and trophies for smashing personal bests like your fastest 5K or longest run. COMPARE AND COMPETE WITH LEADERBOARDS Easily compare and compete with friends on the distance leaderboard. GET IN-RUN CHEERS FROM FRIENDS Receive motivating in-run audio cheers from friends and send them support with cheers of your own. CUSTOMIZABLE POST-RUN SHARING Personalize activity posts by adding photos, stats and stickers and tailor who sees them, from everyone to only your close friends. Nike Run Club works with Google Fit to sync workouts and record heart-rate data. Continued use of GPS running in the background can decrease battery life. Go for a run and feel free to give us any feedback by emailing us at [email protected]

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Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • My app is not adding new friends. I have un installed and re installed the app. My phone device model is Samsung SM-G570F. Please assist

    — by Gcinithemba Sherilyn Maphosa on Mar 10 2021

  • I accidentally deleted my run yesterday and I'd like to retrieve it. Please assist.

    — by Siphesihle Nqweniso on Feb 20 2021

  • A run didn’t log today but it did on my iPhone can you tell me if there is anything I can do as it’s part of a challenge

    — by Alison Fleming on Feb 14 2021

  • On the Nike Running Club app, v7.1.1, there are tabulation errors. I have run a total of 31.0 miles in January 2021 (as of 01/10/2021) as shown in the 'Activity' tab. But, in the 'Leadership' tab, it shows that I have run more: 37.03 miles. There is a discrepancy between total monthly mileage reported in the two tabs. Please help rectify.

    — by Marta Krason on Jan 11 2021

  • I reset my password & the app set me up like I was a new user. I am unable to find my original account. My friends are still able to see my account, I just can't get to it

    — by Shani Williams on Dec 10 2020

  • Hi!
    My nike run club has suddenly started measuring my standard runs radically differently -- eg. what used to be a 4km now measuring at 5km. I am running the same route - what is going on?!
    Please contact me for screenshots, or my login is "Eva Pappenheim".
    Contrast for example my runs on 05/05/20 (measures 4km) and on 23/11/20 (measures 5km). All runs since October (admittedly only 3 runs in that period...) are showing the same issue. Thanks!

    — by Eva on Dec 01 2020

  • I can't register on Nike Run Club app

    — by Maninder singh on Nov 22 2020

  • I can't register on Nike Run Club app

    — by Maninder singh on Nov 22 2020

  • I'm on a challenge and just completed a half marathon but it does not load on to the challenge and I don't see the history of my previous achievements. Please help. Thanks.

    — by Temi Mak on Nov 09 2020

  • Hi. My Saturday Evening Run (07/11/2020) of 9.5km has been recorded on the app but not logged on the 200km November Challenge leaderboard created by my friend. This is very frustrating as it helps to motivate me, and naturally not having my efforts rewarded has the opposite effect. Please sort this or let me know how. Thanks, Callum

    — by Callum Sharman on Nov 08 2020

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