Published by NextInteractive on Mar 7, 2024

Report an issue with BFM TV.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with BFM TV - radio et news en live?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of NextInteractive to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact BFM TV - radio et news en live image 1 contact BFM TV - radio et news en live image 2

About BFM TV - radio et news en live

1. Téléchargez gratuitement l'application BFMTV pour suivre toutes les actualités en France et dans le monde : Santé, Culture, Sport, Politique, Police, Justice, Voyage, Météo, Trafic, Tech, Foot, Locales, Food et Animaux avec le live TV, le direct BFM radio, nos podcasts et articles. • Les replays des programmes BFMTV qui sont accessibles dans une rubrique dédiée et il vous suffit de faire défiler la sélection des vidéos en swipant. • Le direct TV de BFMTV avec la fonctionnalité « Le Direct Vertical » qui vous permettra de suivre le direct à la verticale sur votre smartphone : un confort de lecture et une expérience plus adaptée à nos usages. • Le direct radio de BFM Radio avec un mini player audio qui se lance en bas de votre écran et vous permet de continuer votre navigation dans l’application tout en écoutant le direct même lorsque votre smartphone ou tablette est verrouillé. • Suivez toute l’actualité en vidéo avec de nombreux reportages, duplex sur le terrain, interviews de personnalités politiques et du monde économique, réactions des Français et débats en plateau. • Une rubrique 100% vidéos avec, chaque jour, plus de 80 nouvelles vidéos inédites publiées sur l’application. • BFM Météo : Toutes les prévisions météo (températures, précipitations, indice UV, force du vent) à côté de chez vous ! • BFM Témoins : Vous êtes témoins d’un événement ?

2. Postez vos vidéos et photos directement sur l’application.

BFM TV Customer Insights

1. If i could cast on tv as I am doing other apps that will be grand From JapanMuch better but still needs improvements as it stops and give an error message when going out of Wifi zone.Keeps up my French .In the old days the BBC radio used to broadcsdt 30 minute reports from their corresondent in Washington,Alistair Cook & 30inutes each week from their Paris corrrspondent ,Olivier Todd - it was then a delight to be kept up to date with French affairs & politics.Now its all France & Germany with Britain left out in the cold.Stupid Brexit ( Je vote "Reste" en Europe) will make it worse.The British are ignorant of what happens in Europe.We have Russia Today on TV but not Euronews!Good app for news in French but I wish it would work with ny Chromecast so I could stream it on my non-smart tv.Ok app overall.

2. Very show to open, what a shame it cannot share articles with other apps,Does not let you personalise the cookies.

3. I am French and cannot even maintain the same level of connection with my culture as I used to!...It will be great to have casting to tv features.

4. I downloaded this app to watch live french tv.

5. For the rest the content is poor and repetitive.I am guttered ! I used to play the programmes I missed on Replay.

6. On the rare occasions it does, it frequently glitches and/or freezes within 20 seconds.

7. HUGE DISAPPOINTMENT.Extremely bad, they dont fix what's wrong and they mess up what is right.

8. This is not possible anymore because I live in England.

9. I am using mobile the screen is smal.

10. Nine times out of ten En Direct won't connect.

11. I am talking about the IT people.

Steps to Troubleshoot & Fix BFM TV Issues

1. Fix BFM TV Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart BFM TV: Restarting the app will resolve most errors.
  2. Update the BFM TV App. Here is how:
    1. On Android goto PlayStore » Search for "BFM TV" » Open BFM TV - radio et news en live » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for BFM TV » click "UPDATE".
  3. Clear BFM TV - radio et news en live app cache: Clearing cached data will force your app to retrieve the latest data directly from BFM TV servers.
    1. On Android, goto Settings » Apps » Select "BFM TV - radio et news en live" » click Storage » click "Clear Cache".
  4. Check BFM TV app permissions. If any of these permissions required to use your device's features are disenabled, BFM TV might not work.
  5. Uninstall and reinstall BFM TV. If nothing else has worked, completely uninstall BFM TV then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing BFM TV not working


2. Fix BFM TV Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make BFM TV be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to BFM TV not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, BFM TV may not be able to connect to the Internet when running in the background.

Reported Issues