Contact The Day Customer Service

Why should I report an Issue with The Day?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of PressReader Inc. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Can't really comment.Looks extremely clean on tablet and no issues yet (have had for a few months now)Great newspaper! I value any app that helps me read this kind of quality reporting.User directions are hard to find and unclear.In reading the Region section, I find less and less articles about our LOCAL region, and more articles about other parts of the state or even New England.

2. Can't reporters find enough interesting material within our local area which the Day circulates to write about? If this is our primary source for Regional news, I would think there would be enough topics to write and inform the local folk who buy this paper to write about.Without service for 5 days.

3. I love the way it shows the newspaper exactly as it is printed and then allows me to drill down to read articles I am interested in.

4. It's like a newspaper to go without the burden of carrying a newspaper under your arm.Great app for any in the New London area! Intuitive to use.

5. View stories just like the physical broadsheet, or as a text file, or listen to it being read to you!I never get anything from this.

6. This newspaper App is fantastic.

7. I download it almost every day and read it when I have opportunity.

8. No notifications.

1. Fix The Day Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart The Day: Restarting the app will resolve most errors.
2. Update the The Day App. Here is how:
   1. On Android goto PlayStore » Search for "The Day" » Open The Day » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for The Day » click "UPDATE".
3. Clear The Day app cache: Clearing cached data will force your app to retrieve the latest data directly from The Day servers.
   1. On Android, goto Settings » Apps » Select "The Day" » click Storage » click "Clear Cache".
4. Check The Day app permissions. If any of these permissions required to use your device's features are disenabled, The Day might not work.
5. Uninstall and reinstall The Day. If nothing else has worked, completely uninstall The Day then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing The Day not working

2. Fix The Day Server issues & Internet Connection

1. Check network connection: An unstable Internet will make The Day be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to The Day not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, The Day may not be able to connect to the Internet when running in the background.