Published by My.com B.V. on Feb 28, 2024

Report an issue with myMail.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with myMail: for Outlook & Yahoo?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of My.com B.V. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact myMail: for Outlook & Yahoo image 1 contact myMail: for Outlook & Yahoo image 2

About myMail: for Outlook & Yahoo

1. Mail app for all your accounts! myMail is a mail drop app that automatically sets up IMAP, POP, and SMTP settings for most host domains and email clients (including Yahoo, Hotmail, Gmail, Edison, Outlook, iCloud, Thunderbird, Webmail, or Fastmail) and has support for the majority of corporate servers, such as Lotus Notes and Microsoft Exchange, on which IMAP and SMTP are enabled.

2. Whether it’s Hotmail, Google Gmail, Yahoo, Edison, Outlook, iCloud, Thunderbird mail, Webmail, or Mail. ru, the myMail email client supports all major providers and any other IMAP or POP3-enabled mailbox. myMail keeps your mail securely in one place.

3. If a sign-in problem occurs on your device, be it Yahoo, Hotmail, Gmail, Edison, Outlook, iCloud, Thunderbird, Webmail, or Fastmail, please send details to androidmail@corp. my. com, including your email address, IMAP, POP, or SMTP email client settings, and we will resolve the issue.

4. Our app uses OAuth authentication to sign in to such email clients as Yahoo, Hotmail, Google Gmail, Edison email, Outlook, iCloud, Thunderbird, Webmail, Exchange, or Fastmail and does not request users’ credentials.

5. Our mail drop application is optimized for your smartphone and tablet to make it easy to exchange email client. Secure mail app!

6. It’s the perfect mail drop app, making it fast, easy, and mobile-friendly to exchange email clients.

7. Instead, access to users’ data is required directly from Microsoft and Google websites, which ensures a secure login to the email client.

8. Exchange email client with ease using myMail.

9. Mail app for all your accounts. And that’s not all! Sign up at my. ✻ Create filters to organize your messages, e. g.

10. myMail – Manage all your email accounts at once!

11. All you need to do is sign in using your login and password, and the mail app is ready to use.

myMail Customer Insights

1. I don't normally leave bad reviews but this has been going on for months now and it is really irritating when I'm waiting for an important email and it takes forever to load if I'm lucky and it actually lets me sign in, load my messages, and open them.This app has been wonderful for quite a few years now, but for the last few weeks, things have been terrible.

2. It's been acting up for over a month, and no new answers.Like others rating this app, it used to work great, but I feel I should raise my voice to join the crowd asking "What happened?" Specifically, my university email address no longer works on this app, which has left me scrambling for a replacement.

3. This was my favorite email appIt was fine for years, and then something happened in the last couple of months and it does not work AT ALL.

4. It seems it suddenly stopped handling 2 factor authorization? It's a shame because otherwise this has been a good app (aside from the visual refresh that happened about a year ago being worse than the previous UI imo).

5. This has been really frustrating because I loved this app until recently.I've been using this App for my email for several years.

6. What gives???This has been my favorite 'go to' app for email but about ten days ago it started having problems again.

7. I'm not sure what happened, but ever since the update, this app has been acting up.

8. I am very frustrated."We are doing some technical work and some functions may temporarily unavailable" Apparently "some functions" is being unable to use the app at all.

9. Garbage!For the last week or so, my mail will not refresh and show/notify me about new messages unless I restart my phone.

10. I hope they fix this.Too bad I really liked this app, and have had it for years, but like others have experienced, it has stopped working.

11. Edit: After the update and the robotic response, it now does this wonderful thing where it does exactly the same thing it did when I initially put the review in.

Steps to Troubleshoot & Fix myMail Issues

1. Fix myMail Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart myMail: Restarting the app will resolve most errors.
  2. Update the myMail App. Here is how:
    1. On Android goto PlayStore » Search for "myMail" » Open myMail: for Outlook & Yahoo » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for myMail » click "UPDATE".
  3. Clear myMail: for Outlook & Yahoo app cache: Clearing cached data will force your app to retrieve the latest data directly from myMail servers.
    1. On Android, goto Settings » Apps » Select "myMail: for Outlook & Yahoo" » click Storage » click "Clear Cache".
  4. Check myMail app permissions. If any of these permissions required to use your device's features are disenabled, myMail might not work.
  5. Uninstall and reinstall myMail. If nothing else has worked, completely uninstall myMail then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing myMail not working


2. Fix myMail Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make myMail be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to myMail not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, myMail may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • mymail has completely messed up my Samsung Android and I want it removed asap. I could not find the way to do so.

    — by Alfred McNitt 8 months ago

  • My email has taken over my phone

    — by Kelly Pitcher 11 months ago

  • Very slow sluggish internet

    — by Joseph Lewis 11 months ago

  • Delete my mail app

    — by Ferdinando R Senerchia 1 year ago

  • Please delete my mymail account

    — by Curtis Cheek 1 year ago

  • Please delete my MyMail account.

    — by Robert Chufo 1 year ago

  • I want to delete the myMail app from my Android Phone and cannot do so in the normal manner.

    — by Katherine Skrobiak 1 year ago

  • Remove My mail from home screen

    — by Steven Johnson 1 year ago

More from the developer