Published by Multisearch AG on Jan 16, 2024

Report an issue with ISC-CX mobile.
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Why should I report an Issue with ISC-CX mobile?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Multisearch AG to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About ISC-CX mobile

1. We’re talking about going shopping, comparing brands, and making gut-level choices about what to buy— and what to leave on the shelf.

2. As an Evaluator —our in-house name for our “Mystery Shoppers”—you have a big responsibility.

3. You get to show leading brands exactly what their customers experience every day.

4. Make Money in Your Free Time. Want to Join the Team?

5. Sign Up. Evaluate Brands.

6. And you get to share your personal thoughts on how they can do better to make people like you happy. Best of all?

7. You get paid to do the kinds of things you’re already doing every day!

8. You get to tell them how good their service is (or isn’t).

9. We’d Love to Hear from You!

ISC-CX mobile Customer Insights

1. They must give travel allowance Imtiaz Ahmed from PakistanI have done 6 service check as an evaluator but i have been asked to wait for the payment the total amount is 4k+ but i haven't received any of the payment.

2. (From Pakistan)Its not puahing through always having an errorThey pay very less amount , can't give travel allowance, one has to bear out expenses out of pocket especially mystery shop visits.

3. I am in loss this time as my field coordinator did not approve my expense for pumps located in other district.

4. waste of timeApplication is fine but company does not pay any or enough travel expense for the pump located far away from the home district.

5. Not all tasks are always easy but payment is fair and (most importantly) swift.

6. Now now one is responding i have sent mail to everyone and my field coordinator is also not responding to my call mails text.

7. Seems like one needs to perform a few basic assignments first before it gets really exciting.

8. When you are in problem no one helps.Seamless integration with camera and easy navigation through questionnaires.

9. I started off with fairly basic tasks and they got harder as I progressed.

10. They could improve, however, on offering a wider choice of assignments for "new" people.

11. The code that it is sending when used forget password is not being accepted by the portal.

Steps to Troubleshoot & Fix ISC-CX mobile Issues

1. Fix ISC-CX mobile Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart ISC-CX mobile: Restarting the app will resolve most errors.
  2. Update the ISC-CX mobile App. Here is how:
    1. On Android goto PlayStore » Search for "ISC-CX mobile" » Open ISC-CX mobile » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for ISC-CX mobile » click "UPDATE".
  3. Clear ISC-CX mobile app cache: Clearing cached data will force your app to retrieve the latest data directly from ISC-CX mobile servers.
    1. On Android, goto Settings » Apps » Select "ISC-CX mobile" » click Storage » click "Clear Cache".
  4. Check ISC-CX mobile app permissions. If any of these permissions required to use your device's features are disenabled, ISC-CX mobile might not work.
  5. Uninstall and reinstall ISC-CX mobile. If nothing else has worked, completely uninstall ISC-CX mobile then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing ISC-CX mobile not working


2. Fix ISC-CX mobile Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make ISC-CX mobile be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to ISC-CX mobile not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, ISC-CX mobile may not be able to connect to the Internet when running in the background.

Reported Issues