contact Immune مناعة

Contact Immune مناعة

Published by Ministry Of Health - Kuwait
Updated: Sep 6, 2022



Report an issue with Immune مناعة.
Send the customer service your feedback so they can fix your issue asap.

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Why should I report an Issue with Immune مناعة?


  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Ministry Of Health - Kuwait to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.



Immune مناعة Features and Description

It is an electronic application affiliated with the Ministry of Health in Kuwait. The application aims to provide a certificate of vaccination for Covid-19 issued by the Ministry of Health in Kuwait.

contact Immune مناعة image 2   contact Immune مناعة image 2

Reported Issues


Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • I want change my old mobile number because I can't register in my immune app I don't have my old mobile number please help me.

    — by Sahnwaz khan 2 months ago


  • I accidentally unistall my Immune app, I installed it again but the mobile number doesn't work

    — by Alyssa Joy Casayas 2 months ago


  • Hello, I need to log-in to immune to download my Covid 19 Vaccination certificate but I no longer have the phone number to receive the OTP.

    — by Alexandra Perante 4 months ago


  • I can't open my immune apps because I'm not in kuwait anymore I don't have my kuwait number.... I'm in Philippines right now I need my vaccine certificate here right now

    — by Ava Mae albofera 4 months ago


  • I'm trying to register but it says your email is wrong

    — by Sirtaj sayyad 5 months ago


  • Mam sir good day i need my vaccine certificate of may 1st dose and second dose in kuwait now im in the philippines
    And the number my employers used is his number and hes not cooperating to me to have my certificate..please help me how can i have it
    Passport number;P8844722A
    Civil i.d:284021409136
    Number in philippines:+639692922442
    Email [email protected]

    — by Cherry rose millama dasco 6 months ago


  • My vaccination certificate approval but the immune app in visitor section they not taken email he told wrong email address but I will done with right email please solve my problem

    — by Mohammed saheel 7 months ago


  • Hi,

    My name is Evren Gurce and I'm planning to visit Kuwait during Ramadan. Yesterday I uploaded my booster shot on vaxcert.moh.gov.kw in order to update my status. Today I wanted to check my current status on the app and it says "not vaccinated". But I visited Kuwait last December and my 2 doses of vaccine information was already registered in the app. When I check through vaxcert.moh.gov.kw, it says "you have already registered".

    There are still 14 days until my flight, but I'm wondering if there is a problem with my vaccine information. Can someone light me up about this?

    Thanks in advance.

    Best regards.

    — by evren gurce 7 months ago


  • Name ANARUL SEIKH
    PASSPORT no R2209662
    Visa no 237851822
    Gmail account [email protected]
    I have already been immune barcode but i don't no gmail account please add my new gmail account please sir..?
    My new gmail account
    [email protected]
    WhatsApp 00919647371033

    — by Anarul sk 8 months ago


  • Name ANARUL SEIKH
    PASSPORT no R2209662
    Visa no 237851822
    Gmail account [email protected]
    I have already been immune barcode but i don't no gmail account please add my new gmail account please sir..?
    My new gmail account
    [email protected]

    — by Anarul sk 8 months ago


  • My wife visa expired in January 20th this month .she is x-ray technician in farwaniya hospital in ministry can you please activate the immune app. So kindly do the needful....

    — by Smitha karwadi 10 months ago


  • لا استطيع الدخول على تطبيق مناعة لطبع التقرير ارجو المساعده

    — by Ayman hamadani 10 months ago


  • My Civil ID. 285010142039
    My passport number. T8987322
    DOB. 01/01/1985
    My number forget i want Cheng my immune app mobile number
    Please give me solution

    — by Chandra Shekhar 10 months ago


  • Please 🙏 help me

    — by VASEEM AHMAD 11 months ago


  • No green signal 5 time rejected 2 time (QR) and 3 time and my certificate cleared

    — by VASEEM AHMAD 11 months ago


  • Dear Sir / Madam
    I'm in India.
    I would like to inform you that the Vaccine details got approved and opened kuwait mobile id app that vaccinated.But see is not able to login in Immune Application as the SIM got deactivated. So facing OTP issue. So l requesting to change old number.
    Details below
    Cid no 270041106178
    Passport K6683469
    Old mob no:56628101
    New 50924589

    — by Ramakrishnan Puthiya Tharavattil 11 months ago


  • I need to change my number on immune app.. My new number is 65626957

    — by Nagaraja Acharya 11 months ago


  • Report ko lang ung sa4burger ko.sabi ng jollibee dito pulilan center naclaim na daw ung burge samantala di pa ako nagkapagredeem

    — by Vivian paden 11 months ago


  • I forgot the mobile number which i registered so I cannot login in immune app can you please help me out change my phone number.

    — by Rinchen wangdi 11 months ago


  • my husband came from india yesterday did pcr test but its not updated in immune app passport no is S0899083

    — by lissy 11 months ago


  • Dear Sir
    My name is JASHIM UDDIN A WOHAB KHAN, my civil ID #276061003296, Serial # 9659190702, Now I am in Bangladesh I lost my smart phone and kuwait Mobil SIM card, I want to install Immune application in my new smart phone, I Have new Kuwait SIM Card So please change my mobile number in MOH system so that I can install immune get OTP and I can install immune Application, please help me.
    Kindly change the mobile number as follows as I am unable to register in Immune app.
    Name : JASHIM UDDIN A WOHAB KHAN
    Civil ID number : 276061003296
    Old number : 65682248
    Email : [email protected]

    Please chang it to :
    New number : 50985322
    If you send my OTP code via gmail
    Thank you for your kind help.

    — by Jashim uddin khan 11 months ago


  • Already registered this passport number M7216707 with this email and approved from moh but when I open immune app and put this same email [email protected] I can't get otp to this mail Id I need to change this mail Id and update new mail Id for this new mail Id [email protected] thanking u

    — by Amjathkhan 11 months ago


  • Need to change email in moh registered link

    — by Amjathkhan 11 months ago


  • I got a shoon visa for taxi driver. I send covid vaccination certificate while giving application for visa. Now when i try to register in immune app it is shown that the passport details and covid vaccine certificates already exist in the system. But when i try to open the details in immune app, i am not able to open the certificate in app. It shows email id is not valid. My passport number is M9805892. Kindly please change my immune app email id to [email protected] or else please tell us the mail id given to register

    — by Lenimon R 11 months ago


  • Please sir help me I lost my sim card this is old number 51020227 please change old number please add me new number 51791838 or gmail address [email protected]

    — by Mohammad rafikul islam 11 months ago


  • Please sir help me I lost my old SIM card number 51020227 please sir admi new tu new gmail address [email protected]

    — by Mohammad rafikul islam 11 months ago


  • Immune app problem please change old no 51020227 please ad my new Gmail address [email protected]

    — by Mohammad rafikul islam 11 months ago


  • Sim card lost

    — by Mohammad rafikul islam 11 months ago


  • Lost sim card

    — by Mohammad rafikul islam 11 months ago


  • Please give a green signal to my immune system as soon as possible

    — by SOLAIMAN RASHED 1 year ago


  • Helo sir my vaccine registration submitted 15 days finish but still not come immune message. Visitor passport number R7704324 please sir Thank you sir

    — by Sayed Amjad 1 year ago


  • Immune app problem please change old no. 97603308 please add my new number - 60668093

    — by Salauddin Ansari 1 year ago


  • Please sir my vacation approved please Masha Allah.......

    — by SAIPRASAD KURRAPOTHULA 1 year ago


  • I am 23/11/2021 applying Possport:P8038816
    Email [email protected]

    — by SAIPRASAD KURRAPOTHULA 1 year ago


  • This is my passport number :R9141151
    If i go to register in immune app then coming wrong email so what can i do this is my email address [email protected]

    — by Akash Asavani 1 year ago


  • When trying to log into Immune App, it gives error: wrong e-mail address. I have checked my registration and the e-mail address is correct. How can I fix this?

    — by Pim 1 year ago


  • Sir My Civil ID is not green tomorrow my flight

    — by Md Tahir 1 year ago


  • At the registration at the airport my Passport number war registered and my vaccination certificate approved, but my email not added. Now I can‘t access Immune App for further actions. Please add my email [email protected] into my dataset.
    Thanks
    Kind regards
    Hilgenstock

    — by Friedrich Carl Georg Hilgenstock 1 year ago


  • This app is saying wrong email to my valid email id what is the problem

    — by Kafeel 1 year ago


  • Hello
    i sent emails regarding my issue my all issue is that someone registered with my passport number on the app and the MOH link to register the vaccination document issued aboard he used my passport number with different email
    can you help me with that please?!

    — by hani kiwan 1 year ago


  • my phone may immune app is not login my civil id 291020805095 my old number it is lost 50538223 my new number 94448401 add this

    — by Rahim 1 year ago


  • Immune app not login my civil Id 291020805095 my old number 50538223 stop my new phone number 94448401 add please my login my now India airport stop immune app login go to kuwait

    — by Rahim 1 year ago


  • Immune app not login my civil Id 291020805095 my old number 50538223 stop my new phone number 94448401 add please my login

    — by Rahim 1 year ago


  • Respected Sir and Ma’am.. i am currently living in Germany and im a student here. I tried to upload my vaccination certificates issued to me in Germany in the app but as the pdf file isn’t less than 500KB, which is why i can’t upload it in the app.. please let me know if i can send my documents through an email. Also i want to travel to Kuwait on 25th November 2021, so please let me know if there anything else that i need to download before coming to Kuwait. Thank you so much in advance.

    — by Aleena 1 year ago


  • Sir I already take vaccine , but I come to vacation in India. my kuwait mobile number is not working. so I can't take vaccine certificate for immune app . How to change the Mobile number?

    — by Manikandan 1 year ago


  • CIVIL ID : 295071502877
    REGISTERED MOBILE NUMBER: 69969089
    ISSUE : REGISTERED MOBILE NUMBER ON vaxcert.moh.gov.kw IS NOT SUPPORT TO LOGIN IN IMMUNE APPLICATIONS.
    DEAR DEVELOPERS,
    I UPLOAD MY DATA ON MINISTRY WEBSITE AND GOTTEN APPROVAL. NOW I HAVE GREEN SIGNAL AND VACCINATED ON KUWAIT MOBILE ID. BUT I FACE A PROBLEM TO LOGIN IMMUNE APPLICATIONS. IMMUNE APPLICATIONS SUPPORT MY OLD MOBILE NUMBER THAT IS : 60450519 BUT I NOT FILLED THIS MOBILE NUMBER IN MINISTRY WEBSITE BECAUSE I LOST THIS NUMBER MORE THAN 7 MOUNTS. I FILLED THIS MOBILE NUMBER ON WEBSITE : 69969089. PLEASE UPDATE MY NUMBER.

    — by MUJASIM KHOKAR 1 year ago


  • UPDATE MY MOBILE NUMBER. OLD NUMBER IS : 60450519
    I LOST THIS NUMBER MORE THAN 7 MONTHS.
    I WANT UPDATE MY NUMBER. NEW NUMBER IS : 69969089

    — by MUJASIM KHOKAR 1 year ago


  • I can't open Immune. First I gave the civil ID and below I gave my registered mobile number in Kuwait but he says the number is incorrect. Number Like 65163014 ... 99392036, .. plzz help me

    — by Md Arman 1 year ago







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