Published by Kasturi and Sons Ltd. on Mar 4, 2024

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Why should I report an Issue with The Hindu: Live News Updates?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Kasturi and Sons Ltd. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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The Hindu Customer Insights

1. There are no fresh news in the application.In payment method option should be for one year or month only without setting a auto payment for next year this is sort of monopoly that it can be discontinue anytimeThe App is good, but the push notifications problem have made the experience miserable.

2. It hangs very much and has way too many pop-up ads compared to other news reading platforms which is very irritating and downgrades the reading experience and needs subscription for many basic options which other app give for free.Too bad experience.

3. News in states section excessively focus on southern state.The feature to move over next/previous article by swiping left/right is very irritating.

4. It will be good if the developers rectify this feature in a more user friendly way.Even After the June 2023 update, still having issues with Notifications.

5. Thankyou for wasting my money and time.In the morning, the app does not show the latest stories from states and cities.

6. I mean the website/newspaper was redesigned sometime last year and would want the same design in the app too.Very late news updates.

7. older news appear on top while latest news is not chronologically shown.

8. It is highly sensitive and when it switches to another story and one wants to resume reading the previous article, he has to scroll back to the point he had read till.

9. Provide the option to reorder & delete some news tabs which are not required by someone.

10. In science tab if one news is given in science then it's sometimes also repeatef in health or environment which is duplication it should not occur.

11. Just one annoying feature is the swipe feature to toggle between stories.

Steps to Troubleshoot & Fix The Hindu Issues

1. Fix The Hindu Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart The Hindu: Restarting the app will resolve most errors.
  2. Update the The Hindu App. Here is how:
    1. On Android goto PlayStore » Search for "The Hindu" » Open The Hindu: Live News Updates » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for The Hindu » click "UPDATE".
  3. Clear The Hindu: Live News Updates app cache: Clearing cached data will force your app to retrieve the latest data directly from The Hindu servers.
    1. On Android, goto Settings » Apps » Select "The Hindu: Live News Updates" » click Storage » click "Clear Cache".
  4. Check The Hindu app permissions. If any of these permissions required to use your device's features are disenabled, The Hindu might not work.
  5. Uninstall and reinstall The Hindu. If nothing else has worked, completely uninstall The Hindu then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing The Hindu not working


2. Fix The Hindu Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make The Hindu be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to The Hindu not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, The Hindu may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • I am not using it currently

    — by Manisha Kumawat 11 months ago