Published by Mint Financial Technology Services LTD on Sep 7, 2023

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Why should I report an Issue with Mintyn - Everything finance?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Mint Financial Technology Services LTD to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Mintyn - Everything finance

1. Earn competitive interest rates on different tiers, depending on how much you save. ✓ Instant Transfers – Send instant payments to any account in Nigeria. ✓ Money Manager – Tag your expenses according to the most common categories, and see real views of how and where you spend monthly. ✓ Pay Bills – You can pay for most common bill categories, and enjoy zero transaction fees on most billers. ✓ Email, Push, and SMS notifications keep you aware of all account activity, in real-time. ✓ Have full control of your account limits, spending limits, daily limits, and more inside your app directly. - Your data is secured according to Nigerian data protection requirements. - Your transactions come with 3D-Secure for additional authentication, and fraud protection using Mastercard SecureCode. Ready to get started?

2. We offer different Banking Services such as SME Banking, Personal Banking, Corporate Banking, Internet Banking (Electronic Banking), Current Account Opening, Savings Account Opening, Business Services, Loans, e-Business Solutions, Personalized Money Tracking and Card Solutions, etc. ✓ Fund Account — Make seamless instant payments into your account via Paystack, or send direct from your existing bank account. ✓ Saving Goals — Create up to 5 saving goals for different purposes - rent, car, family, holiday, business, etc.

3. It offers customers benefits such as convenience, Speed, online real-time access, the security of transactions consummated and options to initiate basic service requests without having to physically visit the bank.

4. Mintyn is a self-service platform developed for customers to carry out a range of digital and mobile banking transactions on their accounts.

5. When you download Mint, we will ask you to upload your ID and other information in order to verify your identity, creditworthiness, and provide you with an account quickly and easily.

6. Download the Mintyn app and start banking today.

7. Fund your goals with any amount you like, and as often as you like - daily, weekly, monthly.

8. We take privacy very seriously and your personal information will never be shared without your direct permission.

Mintyn Customer Insights

1. With mintyn (mint finex MFB), your money is safe and secured!.Mintyn has good banking system and structure their transaction is fast and reliable this is one of the best banks available now keep it upI don't know what to say about your digital app,that's the reason why I can't transfer huge some of money into this your app.I don't understand the frequent downtime.

2. everyday you guys always have downtime.there is no day I don't complain.I am afraid of using this app for larger amount cos your app is not dependable for now.even this evening I can't transfer money to another bank and this downtime can last for 3 to 4hrs.I don't know what your research and development are thinking.

3. The customer care line is second to none.It's very awesome and cool,I Haven't Had Any Issues with it yet,Their Service Is Super CoolOverall it's a decent digital bank.

4. I even chatted the customer service no response till now.I reported an issue earlier and the customer care was swift at responding let me know what really happened.

5. I've had the privilege of using other Fintech and traditional banks but Mintyn ranks first.

6. Please and please help me resolve this.I have been to register new device for over five (5) hrs and I haven't been able to, it keeps saying “incorrect activation code”.

7. I realized that the delay was not from MINTYN, but rather from the originating bank from where the transfer was made.

8. Nevertheless I will continue using it as it's the best among it's peers.Mintyn doing well.

9. The app is easy to navigate and their customer support is super responsive.

10. The only issue is it is very inconvenient to use especially when you are running a business that demands very low downtime.

11. MINTYN is good and swift in their operations.

Steps to Troubleshoot & Fix Mintyn Issues

1. Fix Mintyn Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Mintyn: Restarting the app will resolve most errors.
  2. Update the Mintyn App. Here is how:
    1. On Android goto PlayStore » Search for "Mintyn" » Open Mintyn - Everything finance » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Mintyn » click "UPDATE".
  3. Clear Mintyn - Everything finance app cache: Clearing cached data will force your app to retrieve the latest data directly from Mintyn servers.
    1. On Android, goto Settings » Apps » Select "Mintyn - Everything finance" » click Storage » click "Clear Cache".
  4. Check Mintyn app permissions. If any of these permissions required to use your device's features are disenabled, Mintyn might not work.
  5. Uninstall and reinstall Mintyn. If nothing else has worked, completely uninstall Mintyn then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Mintyn not working


2. Fix Mintyn Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Mintyn be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Mintyn not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Mintyn may not be able to connect to the Internet when running in the background.

Reported Issues