Published by Microsoft Corporation on Jun 5, 2023

Report an issue with Microsoft Finance and Operatio.
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Why should I report an Issue with Microsoft Finance and Operatio?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Microsoft Corporation to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Microsoft Finance and Operatio

1. The app leverages your existing code assets, so no need to re-implement your validation procedures, business logic, or security configuration. - IT admins easily design mobile workspaces using the point-and-click workspace designer that comes built-in with the Microsoft Finance and Operations web client. - IT admins can optionally optimize the offline capabilities of workspaces by utilizing the Business Logic extensibility framework.

2. When your device re-establishes a network connection, your offline data operations are automatically synchronized with your Microsoft Finance and Operations backend. - IT admins can build and publish mobile workspaces that have been tailored to their organization.

3. Once your IT admin has enabled the mobile workspaces feature for your organization, you can login to the app and immediately begin executing your business processes from your mobile phone. - You can view, edit and operate on your business data with intermittent network connectivity and while your mobile phone is completely offline.

4. The Microsoft Finance and Operations (Dynamics 365) mobile app empowers your organization to mobilize your business processes.

5. Dynamically updating the UI and processing data while the device is offline helps ensure your mobile scenarios remain rich and fluid even without constant device network connectivity.

6. Your Microsoft Finance and Operations subscription requires Platform Update 3 to enable the features of this mobile app.

Microsoft Finance and Operatio Customer Insights

1. Allows me to log in but tells me to log in again with valid credentials!? Poor customization options and settings.issue authenticating with a work account that requires 2 step authorization/authentication... i was not able to log into a customer's environment as it constantly says that my credentials are not valid... i never got the authentication request from the microsoft authentication app as it happens when i connect to other microsoft servicesI am able to log in in this app from my new organization credentials but after login it shows my previous organization credentials and showing error.

2. Doesn't sync and functions so poorly that I can't even comment on whether the features can even be used.Keeps hanging, won't sync, old reports and receipts show up as incomplete, changes payment type by itself.Sync problems all the time.

3. Syncs fail constantly...once you sign out you can't sign back in (can't reach url error, even though you were literally just connected to the same url).Terribly slow and unable to search for items in database.

4. Keeps up popping every time I open my phone, constant irritant.

5. It is one of the worst apps I've ever had the misfortune to have to use.It was fine for about a month then went to garbage.

6. When it does open and you try to do anything on it (eg to do expenses management) it just hangs.

7. Worst App I would have ever seen!Literally the worst app on my phone.

8. It seems like you all didn't even check to see if it works before you rolled it out.

9. It consistently does not open.

10. Note: I have given correct instance.Horrible app.

11. Sucks for expense mgmt.

Steps to Troubleshoot & Fix Microsoft Finance and Operatio Issues

1. Fix Microsoft Finance and Operatio Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Microsoft Finance and Operatio: Restarting the app will resolve most errors.
  2. Update the Microsoft Finance and Operatio App. Here is how:
    1. On Android goto PlayStore » Search for "Microsoft Finance and Operatio" » Open Microsoft Finance and Operatio » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Microsoft Finance and Operatio » click "UPDATE".
  3. Clear Microsoft Finance and Operatio app cache: Clearing cached data will force your app to retrieve the latest data directly from Microsoft Finance and Operatio servers.
    1. On Android, goto Settings » Apps » Select "Microsoft Finance and Operatio" » click Storage » click "Clear Cache".
  4. Check Microsoft Finance and Operatio app permissions. If any of these permissions required to use your device's features are disenabled, Microsoft Finance and Operatio might not work.
  5. Uninstall and reinstall Microsoft Finance and Operatio. If nothing else has worked, completely uninstall Microsoft Finance and Operatio then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Microsoft Finance and Operatio not working


2. Fix Microsoft Finance and Operatio Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Microsoft Finance and Operatio be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Microsoft Finance and Operatio not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Microsoft Finance and Operatio may not be able to connect to the Internet when running in the background.

Reported Issues