Published by MetaMoJi Corp.

Report an issue with MetaMoJi Note.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with MetaMoJi Note?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of MetaMoJi Corp. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact MetaMoJi Note image 1 contact MetaMoJi Note image 2

MetaMoJi Note Customer Insights

1. Still, there are features that would make this better: -To view two notes side by side (you have to split screen and pull up metamoji note lite to view two notes at one time) -To add a sidebar for note taking -More spaces to save most used tools -Ability to flag last place in notes for the next dayI purchased the pro version, no ads.

2. I will most likely switch to a different app that is regularly updated with improvements and added features since Metamoji is starting to lag behind other similar apps.Page zooms and scrolls unusably because it does not support palm rejection.

3. Also, it needs a pen-only mode.MetaMoji Note does a good job for what it is, but it hasn't been updated in 4 years and it shows.

4. I wish I could get my money back, I thought this was a good android alternative for GoodNotes, but until they add hyperlink functionality it doesn't even come close.Paid app is working well.

5. I like the ability to organize my notes, the drawing and highlighting features, and being able to search words in my notes.

6. It's app good at that has been abandonedSo far this is the best note taking app available to Android Tablets.

7. I paid for the upgraded version with hopes they would continue to improve it by adding hyperlink capabilities and whatnot, but now the keyboard crashes everytime I try to type something and many buttons don't work they way they are supposed to making this app virtually useless.

8. Lack of updates and new and improved features being added is a big disappointment! I expect more from apps that charge for full featured versions.

9. Add a page lock button like I suggested or fix the bug.This app worked alright for a while but it hasn't been updated since Oct 2018.

10. In terms of functionality, Xodo can, and does, give it a run for it's money.3 years since the last update,hope this isnt a dead app.

11. When I asked for a bugfix the developer tried to upsell me to his 3-seat minimum "business solution" which doesn't even support android.

Steps to Troubleshoot & Fix MetaMoJi Note Issues

1. Fix MetaMoJi Note Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart MetaMoJi Note: Restarting the app will resolve most errors.
  2. Update the MetaMoJi Note App. Here is how:
    1. On Android goto PlayStore » Search for "MetaMoJi Note" » Open MetaMoJi Note » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for MetaMoJi Note » click "UPDATE".
  3. Clear MetaMoJi Note app cache: Clearing cached data will force your app to retrieve the latest data directly from MetaMoJi Note servers.
    1. On Android, goto Settings » Apps » Select "MetaMoJi Note" » click Storage » click "Clear Cache".
  4. Check MetaMoJi Note app permissions. If any of these permissions required to use your device's features are disenabled, MetaMoJi Note might not work.
  5. Uninstall and reinstall MetaMoJi Note. If nothing else has worked, completely uninstall MetaMoJi Note then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing MetaMoJi Note not working


2. Fix MetaMoJi Note Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make MetaMoJi Note be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to MetaMoJi Note not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, MetaMoJi Note may not be able to connect to the Internet when running in the background.

Reported Issues

More from the developer