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Why should I report an Issue with Device Analyst?
AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
Pulling issues faced by users like you is a good way to draw attention of Vibhu Arya to your problem using the strength of crowds.
Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
Device Analyst Customer Insights
Steps to Troubleshoot & Fix Device Analyst Issues
1. Fix Device Analyst Not Working/Crashes/Errors/Unresponsive & Black/White screen:
Restart Device Analyst: Restarting the app will resolve most errors.
Update the Device Analyst App. Here is how:
On Android goto PlayStore » Search for "Device Analyst" » Open Device Analyst » click "Update".
On iPhone, goto AppStore » Your profile » Available Updates » Check for Device Analyst » click "UPDATE".
Clear Device Analyst app cache: Clearing cached data will force your app to retrieve the latest data directly from Device Analyst servers.
Check Device Analyst app permissions. If any of these permissions required to use your device's features are disenabled, Device Analyst might not work.
Uninstall and reinstall Device Analyst. If nothing else has worked, completely uninstall Device Analyst then reinstall.
Restart your device. Last, restarting your device can often clear most problems causing Device Analyst not working
2. Fix Device Analyst Server issues & Internet Connection
Check network connection: An unstable Internet will make Device Analyst be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
Disable VPN: VPN can cause connection errors and lead to Device Analyst not working. Make sure all VPNs are off
Enable background data: When Background data is turned off, Device Analyst may not be able to connect to the Internet when running in the background.