Published by Memory Express

Report an issue with Memory VPN.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with Memory VPN?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Memory Express to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Memory VPN image 1 contact Memory VPN image 2

Memory VPN Customer Insights

1. Not connecting at all for three days even I bought username and password at same day..previous I checked for 2 days it had connecting issue bit when connect it was good but now not even connecting for a secondMemory VPN is the best vpn ever.. but sometimes connection problem otherwise it's internet speed very good we have request to them please try to acyive 24 hours internet server ThanksThe best for internet use in saudi arabia.. competitive price and good speed.. CONS.: - Heats up the phoneI would have give 5 star because of its speed, but giving 3 is due to connecting problem.

2. i will try connect then replay me>> autheriction problem please check account details.Hi guys when am connect app this message showing any one know how to connect (Torrenting is only allowed at torrent serverse )plz hlep mePlz help me I was connect with memory vpn this time not connected only come to in display Torrenting is only allowed at torrent serversThanks PayMemory.

3. Rest is good.this app cant work have 2 days, but my information all ok.

4. ♥♥Is to good vpn.

5. all time making new setting in all country.

6. i love it.

Steps to Troubleshoot & Fix Memory VPN Issues

1. Fix Memory VPN Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Memory VPN: Restarting the app will resolve most errors.
  2. Update the Memory VPN App. Here is how:
    1. On Android goto PlayStore » Search for "Memory VPN" » Open Memory VPN » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Memory VPN » click "UPDATE".
  3. Clear Memory VPN app cache: Clearing cached data will force your app to retrieve the latest data directly from Memory VPN servers.
    1. On Android, goto Settings » Apps » Select "Memory VPN" » click Storage » click "Clear Cache".
  4. Check Memory VPN app permissions. If any of these permissions required to use your device's features are disenabled, Memory VPN might not work.
  5. Uninstall and reinstall Memory VPN. If nothing else has worked, completely uninstall Memory VPN then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Memory VPN not working


2. Fix Memory VPN Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Memory VPN be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Memory VPN not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Memory VPN may not be able to connect to the Internet when running in the background.

Reported Issues