Published by Math Global Co.,Ltd. on Nov 3, 2022

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Why should I report an Issue with MathWallet1?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Math Global Co.,Ltd. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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MathWallet1 Customer Insights

1. Some slight optimizations are still needed but it's only a matter of time, I suppose.This app was a wonderful piece of tech making everyday trading and dapp usage easier then ever.

2. Very good platform, VPOS, personal keys, multiple chains and lastly the incredible power of DeFi.

3. But it seems that English isn't their native language, so if you're not a native speaker as well, it might take a while to explain the problem.

4. I mean holy moly this wallet supports so many different blockchains its pretty nuts.

5. Thanks team.A real gateway to the world of crypto also for common people.

6. (Update) App has been updated and I'm back on track, super happy to be able to access everything without issue again.

7. Thanks guys.Decent app overall, has both cloud and non-custodial wallets.

8. The problem with casting a wide net like that is that you tend to be average for everything else.

9. I belive the new update is the culprit as It only shows me vchain as a possible log in option.

10. Support is good, at least was helpful in my case.

11. This apps truly brings the power of the future finance for everybody.

Steps to Troubleshoot & Fix MathWallet1 Issues

1. Fix MathWallet1 Not Working/Crashes/Errors/Unresponsive & Black/White screen:

  1. Restart MathWallet1: Restarting the app will resolve most errors.
  2. Update the MathWallet1 App. Here is how:
    1. On Android goto PlayStore » Search for "MathWallet1" » Open MathWallet1 » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for MathWallet1 » click "UPDATE".
  3. Clear MathWallet1 app cache: Clearing cached data will force your app to retrieve the latest data directly from MathWallet1 servers.
    1. On Android, goto Settings » Apps » Select "MathWallet1" » click Storage » click "Clear Cache".
  4. Check MathWallet1 app permissions. If any of these permissions required to use your device's features are disenabled, MathWallet1 might not work.
  5. Uninstall and reinstall MathWallet1. If nothing else has worked, completely uninstall MathWallet1 then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing MathWallet1 not working

2. Fix MathWallet1 Server issues & Internet Connection

  1. Check network connection: An unstable Internet will make MathWallet1 be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to MathWallet1 not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, MathWallet1 may not be able to connect to the Internet when running in the background.

Reported Issues