Published by COLEGIO OFICIAL DE ARQUITECTOS DE MADRID on Oct 24, 2023

Report an issue with Materialista.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with Materialista?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of COLEGIO OFICIAL DE ARQUITECTOS DE MADRID to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Materialista Customer Insights

Steps to Troubleshoot & Fix Materialista Issues

1. Fix Materialista Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Materialista: Restarting the app will resolve most errors.
  2. Update the Materialista App. Here is how:
    1. On Android goto PlayStore » Search for "Materialista" » Open Materialista » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Materialista » click "UPDATE".
  3. Clear Materialista app cache: Clearing cached data will force your app to retrieve the latest data directly from Materialista servers.
    1. On Android, goto Settings » Apps » Select "Materialista" » click Storage » click "Clear Cache".
  4. Check Materialista app permissions. If any of these permissions required to use your device's features are disenabled, Materialista might not work.
  5. Uninstall and reinstall Materialista. If nothing else has worked, completely uninstall Materialista then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Materialista not working


2. Fix Materialista Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Materialista be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Materialista not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Materialista may not be able to connect to the Internet when running in the background.

Reported Issues