Published by MakeMyTrip.com on Mar 1, 2024

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Why should I report an Issue with MakeMyTrip - Flights & Hotels?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of MakeMyTrip.com to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About MakeMyTrip - Flights & Hotels

1. Lock flight ticket prices & book later. ✔️Book flights with domestic airlines like Delta Air Lines, American Airlines, etc, and international airlines like Lufthansa, Emirates, Singapore Airlines, Qatar Airways, etc. ✔️Choose from a vast selection of hotels worldwide, catering to different preferences, be it luxury, budget, or mid-range stays. ✔️Access exclusive deals, last-minute offers, and discounts for various accommodations. ✔️Ensure secure transactions with multiple payment options and safe booking processes. ✔️Select hotels, compare prices and book the one you want with a click. ✔️Customize your search by amenities, price range, ratings, and more for tailored results. ✔️Access hidden discounts on select hotels for extra savings. ✔️Book a hotel at zero or minimal cost and pay the rest amount later. ✔️Avail of no-cost EMIs on your next domestic or international hotel booking. ✔️Explore our MMT luxe properties that offer premium & ultra-luxury hotels in the USA, Maldives, Malaysia, Paris, Dubai, etc.

2. Enjoy fantastic discounts and cashback deals on your first bookings. ✔️Access to a vast range of flight options, from economy to business class, domestic to international across multiple airlines. ✔️Receive alerts on price drops or exclusive flight deals for your preferred routes, ensuring you never miss out on cost-effective options. ✔️Enjoy the flexibility to book one-way, round-trip, or multi-city flights. ✔️Enjoy flexible booking features, including date and time adjustments, for hassle-free flight bookings. ✔️Compare prices across multiple airlines to ensure you get the lowest fares available for your desired route. ✔️Grab the most affordable flight tickets.

3. Unbeatable Deals: We offer the best deals on flights, hotels, and vacation packages, ensuring you get the most out of your budget. 24/7 Customer Support: We're here to assist you round the clock, ensuring your trip is stress-free.

4. Get ready to unlock jaw-dropping deals, exclusive discounts, and seamless booking experiences.

5. From affordable flight booking to budget-friendly cozy stays and local secrets, it's time to fuel your wanderlust!

6. Ready to explore the world? 🌎✈️ Download Asia's #1 travel booking app, MakeMyTrip, for a hassle-free travel experience.

7. Secure Payments: Your transactions are safe and secure, so you can book with peace of mind.

8. Kickstart your journey with us, we're offering exclusive welcome offers to our new users.

9. Whether you're chasing sunsets or seeking city adventures, we've got your back every step of the way.

10. Don't just dream it, this holiday season live it with MakeMyTrip.

11. Variety of Options: Get access to unlimited flights and hotel options for every budget.

MakeMyTrip Customer Insights

1. I would rather recommend to go to local booking services, as they listen to your problems and get the issues resolved and even try for resolving problems on immediate basis rather than giving 48 hours time for even checking as required by make my trip.Very bad service was stranded as cab did not show up and makemytrip did not even have the courtesy to call and say that they would not be able to arrange cab.They did not cancel and expect me to cancel to take my refund.

2. No one to coordinate and everything on self drive.Worst experience ever, not able to redeem a gift card for booking a flight and tried to call all the numbers on customer service, took ages to get connected to a "travel specialist" and was constantly asked to select different service request, wasted 2 hours behind it but still couldn't get anything out of it.

3. They do not give a refund in such instances which is unfair and unacceptable when it is the app's fault.Very bad experience During my round trip flight booking they have cancelled one side booking.

4. There is no support from makemytrip on the booking made.The support number is useless.It gets disconnected without connecting to any support person.

5. Since passport number is mandatory with travel insurance to be mentioned in the document, my travel insurance was useless for the VISA application and I had to buy a new insurance at the VISA office.App with great potential! Although I've encountered occasional crashes, the app's core functionality is impressive.

6. Trust me, your wallet and your stress levels will thank you.😍Pathetic service! Literally customer 'care' doesn't mean what it means, they don't care about their customers at all.

7. While booking my travel insurance along with the flight , it did not ask me for the passpprt number.

8. I never felt frustrated ever! Our booking was done a month ago but it never got updated on the hotel side and when we reached these guys, they simply left us on hold after we wanted to reach the manager.

9. It does not have customer care number as well to ask queries about refund.

10. Please improve your customer support service.

11. My booking got cancelled and the refund was supposed to done by 28 June and still it has not been refunded.

Steps to Troubleshoot & Fix MakeMyTrip Issues

1. Fix MakeMyTrip Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart MakeMyTrip: Restarting the app will resolve most errors.
  2. Update the MakeMyTrip App. Here is how:
    1. On Android goto PlayStore » Search for "MakeMyTrip" » Open MakeMyTrip - Flights & Hotels » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for MakeMyTrip » click "UPDATE".
  3. Clear MakeMyTrip - Flights & Hotels app cache: Clearing cached data will force your app to retrieve the latest data directly from MakeMyTrip servers.
    1. On Android, goto Settings » Apps » Select "MakeMyTrip - Flights & Hotels" » click Storage » click "Clear Cache".
  4. Check MakeMyTrip app permissions. If any of these permissions required to use your device's features are disenabled, MakeMyTrip might not work.
  5. Uninstall and reinstall MakeMyTrip. If nothing else has worked, completely uninstall MakeMyTrip then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing MakeMyTrip not working


2. Fix MakeMyTrip Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make MakeMyTrip be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to MakeMyTrip not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, MakeMyTrip may not be able to connect to the Internet when running in the background.

Reported Issues