1. There are a few features I wish were included (like being able to save and upload to the stamp feature, tweak positioning & angles of filters and decorative elements.Update- reported an issue and still no solution! Get it together! 😡 Why do I have to restore my purchase every time I open the app? It takes way too long and I'm about to unsubscribe - takes up too much battery.
2. This is the first app of this kind I've really been compelled to want to purchase.I've only been using it for about a week so I haven't used all the features yet, but from my experience so far it's a pretty cool app! And useful too! I have to take a lot of modeled product photography for my Etsy shop.
3. The features are great but the bugs are not.Overall fine... iris feature doesn't seem do anything.
4. The acne feature works very well, the auto feature for blur is fantastic, a wonderful variety of subtle filters.
5. I love the filters it has, but it's just too much for my product photos.Half of the options on the app need a subscription to use.
6. It has many preset filters, but I love how you can customize just what you want to and how much: from barely improved to perfection.
7. Perspective is useful but after use, it would be nice to have a minimize? feature to regain original profile size.
8. It has the ability to let you very specifically choose what features you want to adjust and also how you want to adjust them.
9. About a year ago they put the resize features behind a pay wall, which sucks, but hey, that's capitalism.
10. I got it to erase unwanted reflections and background objects (which it does quite seamlessly, if you put in a bit of effort to experiment with it), but you can also do a variety of other retouches and enhancements.
11. Perhaps the resize feature could match the photo framing to compensate.
I’m a loyal customer ok. Been with you guys and I’m subscribed and it’s not letting my save my stuff. Keep asking me do I want a free trial and for what? Don’t need it
I am unable to figure out my login for my account that has a subscription. I have tried email, fb, google and phone number
Hi, I pay for airbrush premium, it was renewed on December 4th 2023 as part of 12 month subscription. It was taken by Apple Pay automatically. Now when I try to edit photos I’m told I cannot save until I upgrade to premium????? I’ve already paid for it…..sort it out please asap!!!
I accidentally purchased the yearly subscription for £41.99 but I didn’t mean to purchase that one. Please can I cancel and get a refund as I need that money back I did not want to spend that right now on this app, it’s really left me short.
I’d really appreciate some assistance.
App is not restoring previous subscriptions! All premium services are purchased blocked
I can't use any of my premium features because it keeps saying I don't have an account. I have restored my purchase multiple times today without success.
I signed up for a free 7 day trial and was immediately charged for the year. When I requested a refund from Apple, it’s states it’s not eligible for a refund. I do not want this service for a year. Please advise.
I need a response as to why I cannot restore my subscription!!! I will contact Apple to complain and if I do not get anywhere with that I will contact my attorney general to file a complaint. I do not expect to pay for an app that will not work on my phone. I have tried clearing my history/cache as well as deleting my app and reinstalling. Still NOTHING!!! FURTHERMORE I have two paid accounts! I should only have one.
Apple ID is kellyfolden@redacted
I paid for one year subscription but i cannot access the air brush anymore. I use my icloud account . annecohen1536@redacted
Ny expiration for my subscription is october 2024.. can you please help thanks
I have not been able to use AirBrush for almost a month or more. I have refreshed the app. I have not deleted it and reloaded it though maybe I should do that. I open it and it says “welcome to AirBrush” fine tune your photo, etc. And it’s pretty much frozen there.
Since the upgrade the app won’t load. Also I have been charged twice for the same annual subscription
Hi, i keep getting an error code when im adding a new bank card to my account. Please could this be resolved asap? Thanks
Hello it seems that I may have two subscriptions going on, I have one that was taken out of my account for $42 in April and then another $12 today. These both where 1 year subscription according to the receipt sent to my Google account.
You took 1 years subscription from my bank without concent. I did not sign up to airbrush app and deleted it from my phone immediately once it went on by mistake by my grandchildren please pay me back this money as my bank is now in arrears
I paid for my subscription for a year in august and the app is telling me that I need to pay again To use it
Please can you help me with this issue
i have emailed you twice now about a pending subscription that i do not want. i was told it was out of your control but apple said they can’t do anything about it and you can. the subscription was advertised to me as a free trial but it is now trying to charge me $70. i do not want this subscription and i cannot afford it. i subscribed with the email hollychimenti@redacted but now my account has been locked and i cannot mail with that email anymore or make any purchases that i actually need. please fix this as soon as possible as it isn’t my fault
Please cancel my subscription.
I did not receive the free trial for AirBrush. Apple billed it the day I tried the "free trial" that was promised.
Airbrush filter and makeup is not loading due to network issues
I have sent a message already 2 days ago. I signed up for your 7 day free trial and it has straight away taken £30.99 out of my account. I didn’t not agree to this money leaving my account as I clearly signed up to the free trial for 7 days. I am a full time student and that is very valuable money that I desperately need back. I do not even use the app often so this is very frustrating. Please get back to me as soon as possible, thank you.
Why did it say that it is 2,8 dollars a month, and I expected that to be taken from my account, but it took for a full year 25 dollars? That is not okay. You can’t advertise 2,8 and charge the whole year
I sent a refund request and the status says “refunded” i want to know the refund timeframe.
I purchased my prescription a few days ago it was working fine now it's not working
I used the 7 day free trail it took the money out of my bank after I cancelled and now it is trying to take the money for the second time can you tell me what is happening
Hi, I cancelled my subscription a while ago but got an email saying my subscription will begin on March 6th. I signed up using email steercaitlin95@redacted. I’d like to make sure I have unsubscribed.
Hello, I have just canceled my subscription and have had a payment taken out of my account following the 7 day trial. I have not canceled in time and was hoping for a refund of the $51 as I’ve now cancelled
Can you please cancel my subscription immediately.
I need to make sure my subscription is canceled and i wont pay yearly feed
Hi, you have took 30.99 off me last month which I didn’t want to pay!! I want my money back. I wanted a free trial. I didn’t want a years worth of airbrush when I don’t even use the app!! It is not worth that money in my opinion and I want w refund, it has only been a month since purchase which I didn’t even sign up for!! When it is supposed to last a year. So I want my £30.99 back now!
Hi ok so it said I had a 7 day free trial then right when I hit submit to say yes I will try it it charged my card and that is not ok.
Je me permet de prendre contact avec vous afin de vous signaler que l'application m'a prélevé 2 fois ce mois, le 6 février 2021 d'un montant de 20.99 et le 7 février 2021 d'un montant de 21.99. J'aurais voulu savoir comment cela se fesai et souhaité avoir 1 remboursement s'il vous plaît. Cordialement
I already bought the annual subscription in May 2020.
Suddenly, I wasn't able anymore to use the Premium Functions.
To use them I had to buy the annual subscription again.
I demand a repayment.
Thank you in advance,
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