Published by MacroPinch on Sep 21, 2023

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Why should I report an Issue with Cardiograph - Heart Rate Meter?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of MacroPinch to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Cardiograph - Heart Rate Meter image 1 contact Cardiograph - Heart Rate Meter image 2

About Cardiograph - Heart Rate Meter

1. Cardiograph uses your device's built-in camera or dedicated sensor to calculate your heart's rhythm - the same approach used by professional medical equipment!

2. Please note that Cardiograph will work on smartwatches with a heart rate sensor only.

3. Cardiograph is an application which measures your heart rate.

4. You can save your results for future reference and keep track of multiple people with individual profiles.

5. Cardiograph is perfectly tailored to allow multiple people to use the app on a shared device.

6. You can measure your pulse using the hear rate sensor in your smartwatch.

7. Without any external hardware, just using the built-in camera/sensor of your smartphone or tablet, you can get accurate readings almost instantly.

8. The streamlined and clutter-free design makes it seem instantly familiar, so you can focus on using the app instead of navigating through series of screens.

9. You can create profiles for each of your family members or friends, and each of them has their own individual measurement history.

10. Every measurement you take is saved to your personal history, so you can keep track over time.

11. It's never been easier to know what your heart rate is!

Cardiograph Customer Insights

1. This app really is incredible that works immidiate, and you can print/Share out your own cardiograph!!! That is huge for me I mean huge! You can go back to different dates, whatever you want to do if you're looking for something to monitor your heart rate I absolutely recommend this!Very frequently double counts pulses: when counting pulses by hand shows ~60 BPM the app will show ~100, with double pulses right next to eachother, then the next will be normally spaced.

2. The activity icons are nice, but a note would enhance the record.Difficult to understand, I have an irregular heartbeat and broad complex tachycardia and looking at the graphs it doesn't appear to be showing either P or T waves, picks up the irregular beats and does it with little effort but I think it's algorithm for the graph is basic because I'm pretty sure I'd be a little ill without those 2 waves.

3. I don't know it's accuracy as I don't have any other device which accurately checks hear rate, so I can cross reference it, but for day to day or for an apparent idea of your heart rate, this app will work (Fabulously, as well).

4. I needed an app that would not only tell me what my heart rate was, but actually show me the historical cardiographs so I could show my doctor.

5. It should also detect if there's a heart rate sensor on the device, and default to that if present (instead of defaulting to the camera).

6. When my anxiety shoots up, I have to do breathing exercises, and I have to monitor my heart rate.

7. Had an suggestion though, please allow us to connect it to google fit app, will make all fitness realted data easy to access as well as maintain.Questionable results - should show the raw data.

8. Most apps only remember the heart's rate; this one's better.

9. Also, in night mode (greyed display) the activity icons don't change appearance - invert their background/foreground to make selection clearer for visually impaired people.This app has picked up on irregularities well.

10. I can run it as long as I want and it saves a chart of the heart's beats for that time.

11. :) It's absurdly difficult to find a simple small app that just takes my pulse and sends it to Google.

Steps to Troubleshoot & Fix Cardiograph Issues

1. Fix Cardiograph Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Cardiograph: Restarting the app will resolve most errors.
  2. Update the Cardiograph App. Here is how:
    1. On Android goto PlayStore » Search for "Cardiograph" » Open Cardiograph - Heart Rate Meter » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Cardiograph » click "UPDATE".
  3. Clear Cardiograph - Heart Rate Meter app cache: Clearing cached data will force your app to retrieve the latest data directly from Cardiograph servers.
    1. On Android, goto Settings » Apps » Select "Cardiograph - Heart Rate Meter" » click Storage » click "Clear Cache".
  4. Check Cardiograph app permissions. If any of these permissions required to use your device's features are disenabled, Cardiograph might not work.
  5. Uninstall and reinstall Cardiograph. If nothing else has worked, completely uninstall Cardiograph then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Cardiograph not working


2. Fix Cardiograph Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Cardiograph be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Cardiograph not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Cardiograph may not be able to connect to the Internet when running in the background.

Reported Issues