Published by Luckystars Studio on Jul 28, 2023

Report an issue with Heart Rate Monitor.
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Why should I report an Issue with Heart Rate Monitor?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Luckystars Studio to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Heart Rate Monitor image 1 contact Heart Rate Monitor image 2

About Heart Rate Monitor

1. Hold until your heart rate finishes (only takes a few seconds). See results. ♥ Do not press too hard while measuring your heartrate tracker, if not blood circulation will be changed and your application results may be affected. ♥ When using a smartphone or tablet without a Led flashlight, be sure to do so in a well-lit area (daylight works best). ♥ Keep calm and do not move too much during measurement, as it may affect the accuracy of the measurement results. ♥ Graph illustrating heart rate tracker, cardiograph. ♥ Heart rate measurement history: easily monitor your heart rate with general chart by month. - The Heart Monitor should not be used as a medical device.

2. Heart Rate Monitor is a smart heart rate measurement app that tells you your heart rate quickly at any time without the need for heart rate monitor belts or other health monitoring devices.

3. With Heart Rate Monitor, you can measure and monitor your heart rate most accurately.

4. Heart rate monitoring is very important for everyone's health.

5. Then press start to measure heart rate.

6. Your smartphone will do the job and tell you your pulse rate right away. It is easy, isn't it?

7. Try measuring your cardio tracker at waking up or after training. ♥ Place and hold your finger (index finger) lightly on the camera lens and flash.

8. If you have any concerns about your heart's condition, please consult your physician or general practitioner. - In some devices, heart rate may make the LED flash very hot.

Heart Rate Monitor Customer Insights

1. I've gotten maybe 2 accurate readings.Useless tried for ages to get it to recognize that I had my finger covering the camera it will not work or measure anything.

2. Sometimes the readings do jump around and it seems to be effected by movement and temperature.after downloading app, attempted the finger reader 3 times, would not read.

3. That is a pretty big difference! Seems useless to me.Overall it's a good experience but not always measures the heart rate straight away and I have to change the position of my finger more than once.

4. HORRIBLE! No way to turn off the LOUD beep, waveform is fake and not related to measurement, numbers jump all over the place (78,88,98) during a SINGLE measurement.

5. I will stick with the apps that actually work.It turns on the light on my phone which burns my finger after a while of sustaining it.

6. The fact that it keeps track of the last measurement and able to add notes if needed, I think, is awesome!!These apps are too intrusive.

7. Worst of all the apps I've tried.Very easy to use and the information seems to be accurate.

8. My app thinks that I'm either dead without a pulse, or it fluctuates quickly between 80 and 120.so far I feel it's been accurate.

9. Uninstalled the app then reinstalled it to be sure it wasnt user error, still would not read.

10. All they need is access to that sensor on the side of the camera.I measured twice using this app, and it said my HR was 49 and then 59.

11. Uninstalled this app due to not working as expected.It has worked one time correctly since installing.

Steps to Troubleshoot & Fix Heart Rate Monitor Issues

1. Fix Heart Rate Monitor Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Heart Rate Monitor: Restarting the app will resolve most errors.
  2. Update the Heart Rate Monitor App. Here is how:
    1. On Android goto PlayStore » Search for "Heart Rate Monitor" » Open Heart Rate Monitor » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Heart Rate Monitor » click "UPDATE".
  3. Clear Heart Rate Monitor app cache: Clearing cached data will force your app to retrieve the latest data directly from Heart Rate Monitor servers.
    1. On Android, goto Settings » Apps » Select "Heart Rate Monitor" » click Storage » click "Clear Cache".
  4. Check Heart Rate Monitor app permissions. If any of these permissions required to use your device's features are disenabled, Heart Rate Monitor might not work.
  5. Uninstall and reinstall Heart Rate Monitor. If nothing else has worked, completely uninstall Heart Rate Monitor then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Heart Rate Monitor not working


2. Fix Heart Rate Monitor Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Heart Rate Monitor be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Heart Rate Monitor not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Heart Rate Monitor may not be able to connect to the Internet when running in the background.

Reported Issues