Published by Lookout Mobile Security on Mar 14, 2024

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Why should I report an Issue with Lookout Life - Mobile Security?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Lookout Mobile Security to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Lookout Life Customer Insights

1. Frustrating.I had an issue where every time I attempted to log into the app it would say login failed even though my credentials were correct, I contacted lookout security and they were able to fix the problem on the back end and allow me to successfully log back into the mobile app to continue using their services.

2. I sometimes visit some sketchy sites but always came out unscathed.. I've experimented with other Security software, but always came back to LookOut.

3. I can't think of any reason, not to recommend Lookout as a good free moble security application.

4. It found my phone years ago I lost it and Lookout found it miles away! I'll always put Lookout on any phone I ever get as well as my computer.

5. I highly recommend lookout for their excellent customer support and their product as a whole.If you prefer your apps to be less obtrusive and interactive, this would be a good fit for you.

6. For a free app it does exactly what it says it'll do for you!What can I say.....I have been using Lookout since the beginning.

7. Thanks to this app crisis, deverted !!!!!!!!!!!!!Lost access to basic lookout after update.

8. It's unclickable 🙄 Guess if it doesn't change I will be uninstalling 🤷🏽 ♀️I've had Lookout since the beginning.

9. It immediately opens an ad from Lookout wanting me to upgrade.

10. Lookout works great! I've never had a bad issue with Lookout.

11. It works well and has never just crashed on me, unlike just about every other app on my phone.My phone has stayed clean and functional since day one.

Steps to Troubleshoot & Fix Lookout Life Issues

1. Fix Lookout Life Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Lookout Life: Restarting the app will resolve most errors.
  2. Update the Lookout Life App. Here is how:
    1. On Android goto PlayStore » Search for "Lookout Life" » Open Lookout Life - Mobile Security » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Lookout Life » click "UPDATE".
  3. Clear Lookout Life - Mobile Security app cache: Clearing cached data will force your app to retrieve the latest data directly from Lookout Life servers.
    1. On Android, goto Settings » Apps » Select "Lookout Life - Mobile Security" » click Storage » click "Clear Cache".
  4. Check Lookout Life app permissions. If any of these permissions required to use your device's features are disenabled, Lookout Life might not work.
  5. Uninstall and reinstall Lookout Life. If nothing else has worked, completely uninstall Lookout Life then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Lookout Life not working


2. Fix Lookout Life Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Lookout Life be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Lookout Life not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Lookout Life may not be able to connect to the Internet when running in the background.

Reported Issues