Published by Little Bird ApS on Dec 29, 2023

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Why should I report an Issue with Libratone?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Little Bird ApS to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Libratone Customer Insights

1. Solid 1 second delay.Libratone team, Is there a possibility to release software update to control the low/mid-range/high frequencies independently based on individual taste instead of pre baked options? I am liking the App so far, haven't seen the issues which others have mentioned and overall Spotify connect is working fine for me.

2. So if you try to use it on an airplane you might be SOL.I love the app, but would like two features that would easily make this 5 stars! -a slightly louder ambient mode/pass through mode would be perfect, it is still sometimes hard to hear when having conversation -a way to force 44.1 khz sample rate (Android currently doesn't save the preferred Bluetooth sample rate, so I have to set the option everytime I connect) Over all, I love the product and this would make it perfect.

3. But whatever, they are terrific speakers with great sound and I believe the app will likely improve.I really don't like that the app requires location to be turned on to function.

4. It rendered the my libratone basically useless as my favorite music station changed urls ... Please fix or update manual on how to edit favorites.

5. Should have gone for Sonos or Bose 😭The speakers are great,very good sound quality.

6. A nightmare when you want to "quickly listen to some good music" even after setting up was done before.No chance to edit favorites anymore.

7. Reading about the issues with the soundspaces I am now considering not buying further speakers and use the Zipp for outdoor.

8. After searching a radio station, the "right" arrow which used to display the options "play", "add to favorites" and "add to my collection" isn't there anymore.

9. Despite following all the instructions, removing and reloading the app, hard resetting the speakers and saying multiple prayers, the app simply won't recognize the other two speakers.

10. I recently bought 4 libratone Zipp speakers.

11. If you want to connect two speakers in the app you have to set it up each time.

Steps to Troubleshoot & Fix Libratone Issues

1. Fix Libratone Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Libratone: Restarting the app will resolve most errors.
  2. Update the Libratone App. Here is how:
    1. On Android goto PlayStore » Search for "Libratone" » Open Libratone » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Libratone » click "UPDATE".
  3. Clear Libratone app cache: Clearing cached data will force your app to retrieve the latest data directly from Libratone servers.
    1. On Android, goto Settings » Apps » Select "Libratone" » click Storage » click "Clear Cache".
  4. Check Libratone app permissions. If any of these permissions required to use your device's features are disenabled, Libratone might not work.
  5. Uninstall and reinstall Libratone. If nothing else has worked, completely uninstall Libratone then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Libratone not working


2. Fix Libratone Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Libratone be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Libratone not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Libratone may not be able to connect to the Internet when running in the background.

Reported Issues