Published by Libii

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Why should I report an Issue with Mermaid Salon?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Libii to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

Mermaid Salon Customer Insights

1. I want at least reply from libii,โ˜๏ธโ˜๏ธFun game, I just wish Idident have to pay gn money un to unlock more stuff, and why does she have scales on her cheeks at first but during makup she dosent?I just love the details on the game! Its fun,its kinda lacky though.

2. Pixlated somtimes on the game play though.( orsica HOSA)I had seen it on here so i decided to download it and it wouldnt even let me play it should have because when i first had it when i was younger i had no problem with it.I love it but.. I don't know why everything is locked.... And no offence but just having a white mermaid isn't really ya know.

3. But please make changes on this game!!!๐Ÿ˜Š๐Ÿ˜Š๐Ÿ˜ŠIt's a good game because you know you can just do makeovers and there is clothes that that are locked but you have three dresses a few shirts and stuffThis game is really very worst.All games of libii are so nice but don't know of this game.

4. Most of it I bought full version... Now I delete 1 by 1..It is nice but I can't unlock the make , hair , dress it so not fair but it's ok .

5. Bad... I uninstall already.. I bought full version but it locked again.

6. I'm black so if you could at least make the black mermaid free then I'm happy but when you dress up the mermaid.

7. Nothing works..I have libii games for many years.

8. I give 3 chances to libii to improve it because it is a trusted company or app .

9. And while applying the lipstick it gets hang every time.

10. It gets hang in middle.

11. I tried to buy again but it says I own it already.

Steps to Troubleshoot & Fix Mermaid Salon Issues

1. Fix Mermaid Salon Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Mermaid Salon: Restarting the app will resolve most errors.
  2. Update the Mermaid Salon App. Here is how:
    1. On Android goto PlayStore » Search for "Mermaid Salon" » Open Mermaid Salon » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Mermaid Salon » click "UPDATE".
  3. Clear Mermaid Salon app cache: Clearing cached data will force your app to retrieve the latest data directly from Mermaid Salon servers.
    1. On Android, goto Settings » Apps » Select "Mermaid Salon" » click Storage » click "Clear Cache".
  4. Check Mermaid Salon app permissions. If any of these permissions required to use your device's features are disenabled, Mermaid Salon might not work.
  5. Uninstall and reinstall Mermaid Salon. If nothing else has worked, completely uninstall Mermaid Salon then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Mermaid Salon not working


2. Fix Mermaid Salon Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Mermaid Salon be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Mermaid Salon not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Mermaid Salon may not be able to connect to the Internet when running in the background.

Reported Issues