Contact Princess Palace Customer Service

Why should I report an Issue with Princess Palace: Royal Pony?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Libii to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. My little brother and sister play it all day.I like this game but there is only one problem that we had Diamond full 1012 but then also the pony are not opening that I don't like otherwise all things are nice so that's why I give only 3 Stars and I suggest that the pony is not opening its not a nice thing if pony can open then we can enjoy this game and this game God full 5 starsNice game i loved this game.

2. Nice game🆒😂😁😁Like it very very good love it soooo much but you could add some changes like leveling up faster that would be amazing and a new mini game like a mazei like this game soooo much but i everything is locked well... i can watch a video and get all the stuff it's like everything is free for me i just need to watch a video and then i just somehow get everything its a bit weird but... I ♥️ ITT I'm using my mom's phone btwMoney stealer.

3. Why?I like the game very much .the game have levels and we have change the pony dress make food and make a bath and then gamnastic and more .

4. It is 10 star game and the coming soon pony is not coming in angry with this .

5. And thank youWhen i play for a long time ago, i can just download it free without access something and nothing happen i enjoy that time its about 2016/2017, now i change my phone when i download it i need to access something.

6. When i eccept and open the game its literally stopped and i cannot play the game.

7. The princess will unlock in 2 level when the pony become 2 year old we can make the own Dreamland we can buy more pony by diamondsI gave 4 🌟.

8. Very good game 👍 I like it .

9. Some things are not avaible to open with ad it is saying that purchase it.

10. But it have a problem that in most of reviews I'm watching that all are saying about the princess .

11. because it is amazing and it is perfect for me.and I love unicorns.but we can't get the ather unicorns.

1. Fix Princess Palace Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Princess Palace: Restarting the app will resolve most errors.
2. Update the Princess Palace App. Here is how:
   1. On Android goto PlayStore » Search for "Princess Palace" » Open Princess Palace: Royal Pony » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Princess Palace » click "UPDATE".
3. Clear Princess Palace: Royal Pony app cache: Clearing cached data will force your app to retrieve the latest data directly from Princess Palace servers.
   1. On Android, goto Settings » Apps » Select "Princess Palace: Royal Pony" » click Storage » click "Clear Cache".
4. Check Princess Palace app permissions. If any of these permissions required to use your device's features are disenabled, Princess Palace might not work.
5. Uninstall and reinstall Princess Palace. If nothing else has worked, completely uninstall Princess Palace then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Princess Palace not working

2. Fix Princess Palace Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Princess Palace be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Princess Palace not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Princess Palace may not be able to connect to the Internet when running in the background.