Published by Libii on Dec 7, 2023

Report an issue with My Puppy Friend.
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Why should I report an Issue with My Puppy Friend - Cute Pet Dog?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Libii to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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My Puppy Friend Customer Insights

1. The purchase has not sync and I am still asked to buy the full version to remove ads and unlock everything.This is a good game for girls who like pets and to take care of them.The pets in that game are so cute that my heart even melt.

2. The racing Mini game is super rigged, it is delayed and here is how: It starts off with your dog jumping obstacles, then there are golden and pink stars with wings you can hit that will boost you.

3. Wild water ,shower room e.t.c.I bought the full version of this game to remove ads and unlock everything and it is a rip off.

4. Overall i like this app do reccomend๐Ÿ‘This game is very beautiful but the reason of what the 4 stars I've given is that we can't free up space for the puppy's home.

5. I know that you have to have ads because people want their ads to be in your game BUT no one will like your game if ads keep popping up and annoying us.Super Rigged and Delayed.

6. My sister loves this game a lot.There are also many dogs which are so cute.And there are also so much activities to do and you can be in the show too.There is nothing bad about the game.So,I give this game 5 stars.

7. One thing is i dont have the "full version" beacause im 10 and it cost 40$ thats to much for a low quality kid of game.

8. So after updating this game the FREE HOME SPACE option must be addedI have given 10 in scale because it's best pet game .

9. Please install this game and play u will definitely like it.It's just kinda boring.

10. But after many struggle I become expert in this game.

11. Its an OKAY game it's just that there are too much ads especially on the top and i can't focus when there is a Google ad up on my screen.

Steps to Troubleshoot & Fix My Puppy Friend Issues

1. Fix My Puppy Friend Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart My Puppy Friend: Restarting the app will resolve most errors.
  2. Update the My Puppy Friend App. Here is how:
    1. On Android goto PlayStore » Search for "My Puppy Friend" » Open My Puppy Friend - Cute Pet Dog » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for My Puppy Friend » click "UPDATE".
  3. Clear My Puppy Friend - Cute Pet Dog app cache: Clearing cached data will force your app to retrieve the latest data directly from My Puppy Friend servers.
    1. On Android, goto Settings » Apps » Select "My Puppy Friend - Cute Pet Dog" » click Storage » click "Clear Cache".
  4. Check My Puppy Friend app permissions. If any of these permissions required to use your device's features are disenabled, My Puppy Friend might not work.
  5. Uninstall and reinstall My Puppy Friend. If nothing else has worked, completely uninstall My Puppy Friend then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing My Puppy Friend not working


2. Fix My Puppy Friend Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make My Puppy Friend be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to My Puppy Friend not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, My Puppy Friend may not be able to connect to the Internet when running in the background.

Reported Issues