Published by Libii

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Why should I report an Issue with Princess Libby's Wonderland?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Libii to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

Princess Lib Customer Insights

1. The app needs an update to work properly on my device.It is a very good game and you can make things and so much fun ,and magic photo section was awesomeFrom the princess lover Risha Princess Libby's Wonderland is a beautiful game.

2. But i have a problem that when i open this game when one item is locked they are telling that *GET FREE* then the videos will come then 5min after when i open it is not coming plz conform my problem plz.

3. I always wish to magically come in this fantasy game of the adventures of Libby and her friends.

4. This game is as sweet as candy ๐Ÿญand cute as ๐Ÿฉ.

5. Cheer up to this wonderful game!!I loveโ™ฅ๏ธ this game because in this game so many activies are there.

6. Good game.

7. When I try to open the app, an error message pops up saying that the app is designed for older versions of android.

8. There comes that watch 16 videos and get the activity permanently but when you watch 11 videos it comes connecting but it never connects.

9. Very dissapointingDoesn't work at all on the Galaxy Note 9.

10. But many levels are locked.

Steps to Troubleshoot & Fix Princess Lib Issues

1. Fix Princess Lib Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Princess Lib: Restarting the app will resolve most errors.
  2. Update the Princess Lib App. Here is how:
    1. On Android goto PlayStore » Search for "Princess Lib" » Open Princess Libby's Wonderland » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Princess Lib » click "UPDATE".
  3. Clear Princess Libby's Wonderland app cache: Clearing cached data will force your app to retrieve the latest data directly from Princess Lib servers.
    1. On Android, goto Settings » Apps » Select "Princess Libby's Wonderland" » click Storage » click "Clear Cache".
  4. Check Princess Lib app permissions. If any of these permissions required to use your device's features are disenabled, Princess Lib might not work.
  5. Uninstall and reinstall Princess Lib. If nothing else has worked, completely uninstall Princess Lib then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Princess Lib not working


2. Fix Princess Lib Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Princess Lib be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Princess Lib not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Princess Lib may not be able to connect to the Internet when running in the background.

Reported Issues