Published by Libii

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Why should I report an Issue with Candy's Town?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Libii to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

Candy's Town Customer Insights

1. I love this game because when i play this game it makes me feel like a super hero coz candy helps people around the town but I think all activities should be unlocked so we can experience the work and understand how it feels doing it so it would be even fun playing this app and so that's why I gave it 4 stars out of 5, thanksI gave it 3 stars,Tue game is nice the quality I like it but we have to only help others and safe others and sometimes it can be locked too...., But It is a very nice game...๐Ÿ˜œ๐Ÿ˜œ๐Ÿ˜๐Ÿ˜๐Ÿ˜๐Ÿ˜˜It's a nice game but we need to make new things like we need to add pets and more characters.The game is fantastic.I loved it,but the controls were a little hard to play with.I love this game and one problem we can make some thinos like charecters and thinks please change that problem please bit this is a good and nice gameIts fun...and for minigames that is lock...you can play with it unle...

2. Candy is out to save the people is very good concept.i love this game, but when i download it again in my new phone, it just cant appear, im giving three star for that bad service.

Steps to Troubleshoot & Fix Candy's Town Issues

1. Fix Candy's Town Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Candy's Town: Restarting the app will resolve most errors.
  2. Update the Candy's Town App. Here is how:
    1. On Android goto PlayStore » Search for "Candy's Town" » Open Candy's Town » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Candy's Town » click "UPDATE".
  3. Clear Candy's Town app cache: Clearing cached data will force your app to retrieve the latest data directly from Candy's Town servers.
    1. On Android, goto Settings » Apps » Select "Candy's Town" » click Storage » click "Clear Cache".
  4. Check Candy's Town app permissions. If any of these permissions required to use your device's features are disenabled, Candy's Town might not work.
  5. Uninstall and reinstall Candy's Town. If nothing else has worked, completely uninstall Candy's Town then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Candy's Town not working


2. Fix Candy's Town Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Candy's Town be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Candy's Town not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Candy's Town may not be able to connect to the Internet when running in the background.

Reported Issues