Published by LetyShops on Mar 18, 2024

Report an issue with Cashback.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with Cashback — LetyShops?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of LetyShops to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Cashback — LetyShops image 1 contact Cashback — LetyShops image 2

About Cashback — LetyShops

1. Shop with cashback at AliExpress, iHerb, Booking, ASOS, Wish, and over 2500 stores in the LetyShops app — save up to 50% of the money you spend on purchases.

2. Your cashback is real money.

3. You can withdraw these funds to your PayPal in no time.

4. We promise you're going to love it, because there's cashback on literally anything: clothes, groceries, electronics, air tickets, home goods, educational courses, pet products, you can even book a hotel!

Cashback Customer Insights

1. Otherwise the app is great but still the waiting time is too much longGreat app.. there has been some sort of fault lately where the cashback doesn't get tracked but they do credit it as the date approaches(2-3 months) so that's fine too.. great experienceI bought something on Amazon more than 1 month ago, being redirected from the letyshops app to Amazon, they were supposed to return a certain percentage of the purchase, but the letyshops app says that there is nothing pending and Amazon does not know held accountable, horrible serviceFake app.

2. I purchased so many times, they don't track any purchase and if I raise a request, showing a msg that shop is not providing any reward or cashback, but when I purchased that time yhey have promotional discounts.Worat Experience.

3. Great!Amazing experience! This app allows me to do all shopping in one platform and earned cashback in every shopping.I can shop from my smarthone where I want and when I want to.

4. Would be nice to have it working in the background (turn on/of) and recognizing if there was any order made in a shop from available list.I've been using this app for a few months now, and I have to say that it's the best app I've used for online shopping refunds.

5. It misses to track many orders also there is also no missing cashback option for Flipkart.

6. Thank you!Letyshops was my favourite cashback back application I am a gold tire member.

7. The interface is easy to navigate and find everything.Cashback system and tracking your cashback is great.

8. It's can not track cashback properly from Flipkart.

9. Two annoying things are that most of shops, that obtain a mobile application still opens as a browser, and that every time you have to go and activate each shop.

10. Now I can't even claim my cashback since my click hasn't been recorder.

11. I ordered from flipkart through using the letyshop, but its throwing me out from letyshop and getting open normal flipkart app.

Steps to Troubleshoot & Fix Cashback Issues

1. Fix Cashback Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Cashback: Restarting the app will resolve most errors.
  2. Update the Cashback App. Here is how:
    1. On Android goto PlayStore » Search for "Cashback" » Open Cashback — LetyShops » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Cashback » click "UPDATE".
  3. Clear Cashback — LetyShops app cache: Clearing cached data will force your app to retrieve the latest data directly from Cashback servers.
    1. On Android, goto Settings » Apps » Select "Cashback — LetyShops" » click Storage » click "Clear Cache".
  4. Check Cashback app permissions. If any of these permissions required to use your device's features are disenabled, Cashback might not work.
  5. Uninstall and reinstall Cashback. If nothing else has worked, completely uninstall Cashback then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Cashback not working


2. Fix Cashback Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Cashback be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Cashback not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Cashback may not be able to connect to the Internet when running in the background.

Reported Issues