Published by Quincy Media, Inc. on Nov 15, 2023

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Why should I report an Issue with StormTrack7?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Quincy Media, Inc. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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StormTrack7 Customer Insights

1. It is better than most other apps that just project the current radar images along their current path and speed.It works great.

2. One day, I'm getting loud audio alerts and notifications for "mild weather today." Changing the settings didn't fix it, clearing cache and reinstalling didn't fix it.

3. If I'm using it and my screen goes to sleep, is turned off, it I switch to another app for a second (like to check a message) it goes back to the Dupaco ad page EVERY TIME.

4. NOAA is more up to date & accurate - going with their app.App works intermittently, and is good when working.

5. Having this weather app is really nice for when your away from home.It's awesome when it works, which is about 60% of the time.

6. There hasn't been a cloud in the sky all morning! NOAA station has sunny forcasted all day! Further, my body literally predicts frontal changes & percipitation with more accuracy! Not much of an app if the forcasts suck, and they do.

7. And this happens all of the time!!)After reinstalling this app it works better.

8. Had to move on to a different app.Works most of the time.

9. Get rid of the voice over.Only 3 stars because KWWL frequently does not update forcasts, the app is great otherwise.

10. Ex: Today's forcast for Waterloo, IA (where they are located) is chance for rain early then cloudy.

11. So, we have to Uninstall and reinstall it every month to keep it working.Overall good.

Steps to Troubleshoot & Fix StormTrack7 Issues

1. Fix StormTrack7 Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart StormTrack7: Restarting the app will resolve most errors.
  2. Update the StormTrack7 App. Here is how:
    1. On Android goto PlayStore » Search for "StormTrack7" » Open StormTrack7 » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for StormTrack7 » click "UPDATE".
  3. Clear StormTrack7 app cache: Clearing cached data will force your app to retrieve the latest data directly from StormTrack7 servers.
    1. On Android, goto Settings » Apps » Select "StormTrack7" » click Storage » click "Clear Cache".
  4. Check StormTrack7 app permissions. If any of these permissions required to use your device's features are disenabled, StormTrack7 might not work.
  5. Uninstall and reinstall StormTrack7. If nothing else has worked, completely uninstall StormTrack7 then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing StormTrack7 not working


2. Fix StormTrack7 Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make StormTrack7 be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to StormTrack7 not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, StormTrack7 may not be able to connect to the Internet when running in the background.

Reported Issues