Contact เป๋าตัง Customer Service

Why should I report an Issue with เป๋าตัง - Paotang?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Krungthai Bank PCL. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. ใช้งานได้ทันทีเพียงมี รหัสผู้ใช้งาน Krungthai NEXT หรือ บัตรประจำตัวประชาชน ก็สามารถลงทะเบียนใช้งานเป๋าตังได้ รวมถึงสามารถใช้สิทธิตามมาตรการสนับสนุนจากภาครัฐ ผ่าน G-Wallet และลงทุนในพันธบัตรหน่วยละบาทกับวอลเล็ต สบม. ฟีเจอร์สำหรับวอลเล็ต สบม. - ลงทุนในพันธบัตรรัฐบาล หน่วยละ 1 บาท (ขั้นต่ำ 100 บ. - ซื้อ/ขายได้ตลอด 24 ชม. - จ่ายบิล ครอบคลุมทุกค่าใช้จ่าย ค่าน้ำ ค่าไฟฟ้า ค่าโทรศัพท์ ค่าบัตรเครดิต รวมถึงบิลภาครัฐ เช่น เงินกู้ กยศ. - รองรับบริการพิเศษ สำหรับ ลูกค้ากยศ.

1. I appreciate the concern for user security, but please consider removing this restriction and let users decide what apps to use.It asked me to update and wasn't able to open ever since.Asking for update while open, but nothing to update in Google play, after 2 year from last review It happened againApp said that it couldn't run due to Libraries Tampering.

2. Virus scan yield nothing, and any other banking apps didn't show similar warning at all.It asks for an update to use but it does not let you update in the Play Store.

3. After pressing the update button, it directs me to Play Store where there's only Open button.

4. App should have a toggle to switch between Thai & English.This app demands frequent update but nothing notably improved.Updating is not available 😕Can't update.

5. Following Thai banks' crazy move on the accessibility restriction on Android, your move on side-loaded apps is the worst.

6. Android users value the freedom to install apps from various sources to enhance their device's capabilities and add more features.

7. No way to see if reservation is confirmed or not! App allows expat/forreign partners of Thai people to use their credit cards, but that process is only in Thai language, no English.

8. Already checked my apps to update and there's no Update for this app.

9. The app screen pops up an update every time I open the app.

10. It's now looping between the app and Play Store and it sucks because I need to use it on my trip and it doesn't work as it's suppoesed to.

11. Assuming side-loaded apps are harmful, you defeat the purpose of Android itself.

1. Fix เป๋าตัง Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart เป๋าตัง: Restarting the app will resolve most errors.
2. Update the เป๋าตัง App. Here is how:
   1. On Android goto PlayStore » Search for "เป๋าตัง" » Open เป๋าตัง - Paotang » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for เป๋าตัง » click "UPDATE".
3. Clear เป๋าตัง - Paotang app cache: Clearing cached data will force your app to retrieve the latest data directly from เป๋าตัง servers.
   1. On Android, goto Settings » Apps » Select "เป๋าตัง - Paotang" » click Storage » click "Clear Cache".
4. Check เป๋าตัง app permissions. If any of these permissions required to use your device's features are disenabled, เป๋าตัง might not work.
5. Uninstall and reinstall เป๋าตัง. If nothing else has worked, completely uninstall เป๋าตัง then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing เป๋าตัง not working

2. Fix เป๋าตัง Server issues & Internet Connection

1. Check network connection: An unstable Internet will make เป๋าตัง be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to เป๋าตัง not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, เป๋าตัง may not be able to connect to the Internet when running in the background.