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Why should I report an Issue with Krypto: Bitcoin Investment App?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
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  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Krypto: Bitcoin Investment App image 1 contact Krypto: Bitcoin Investment App image 2

About Krypto: Bitcoin Investment App

1. With seamless user experience and a simplistic user interface Krypto App emerges as the best crypto trading app in India. - Simplistic user interface - Buy Bitcoin (BTC), Ethereum (ETH), Litecoin (LTC), Ripple (XRP), etc. - Supports 100+ cryptos - Instant Deposits and Withdrawals - Fastest INR to crypto exchange, crypto to crypto, and crypto to INR trading - Provides the best rate in the market - Smart and superfast KYC process - Ideal platform for crypto traders who are beginners as well as daily doers.

2. Krypto provides you with the best experience when it comes to handling your cryptocurrencies, user-friendly crypto exchange platform in India, where you can trade 100+ cryptos like Bitcoin, Ethereum, Ripple, etc easily, at the best rate, with a variety of payment options being offered, be it Buying, Selling, Trading, or Paying with Crypto!

3. You can convert/exchange INR to any of the 100 supported cryptos. with the most common modes of payment like UPI, bank transfer, and etc. we want to provide you with the most powerful piece of cryptocurrency trading software that will help you safely buy and sell Bitcoin (BTC), Ripple (XRP), Ethereum (ETH), Tron (TRX), Zilliqa (ZIL), and 100+ cryptocurrencies anywhere, anytime.

4. Krypto acts as one of the best crypto trading aggregators, partnered with the leading cryptocurrency exchanges, wallet services, etc.

5. Krypto India's fastest-growing cryptocurrency exchange. which enables you to buy 100+ cryptos with INR at the best rate, with the highest liquidity.

6. Like other cryptocurrency trading app, Krypto has built a cryptocurrency trading app in India - Krypto to provide the same experience to Indian users for INR trades.

7. Krypto trading platform has processed over $5 billion in crypto and brings the same trust and security to INR trading.

8. The users can access the pooled liquidity of the leading crypto exchanges in India to get the best rate and trade instantaneously, after completing the KYC procedures.

9. Crypto Trading is free on Krypto!

10. Use the Send Crypto feature to send any cryptocurrency to your peers using the Krypto app!

11. Sending Crypto is free on Krypto! Woah!

Krypto Customer Insights

1. You are not charged when you sell crypto currency but if you buy new coins (or sell your crypto in anticipation of a price collapse which doesn't materialize and buy back in), then the charts continually show the higher price you re-entered at as well as the true price krypto.

2. Really good app.Nice and great App, easy to use and friendly interface and options, gave 3 stars for the crypto different.

3. I've been using this app for quite a while and everything was working pretty well but, unfortunately, since the last update, it crashes most of the time and when it does not, it doesn't show the orders I have placed, sometimes it shows the sound but never the crypto buy then.

4. Low variety of coins, but good for a beginner as it is less confusing.It is really a great app with user-friendly interface.

5. I hope you guys could manage a way to fix it because I live in a place which is nearly impossible to forget things through investment related term.I love the app! This is could use a great couple of weeks this year.

6. I realize that developing a good app can be a lot of work, but it is crucial to keep high points problem solve.Amazing! I have been using the app and various predecessors for many years.

7. though it may be just a small alternative coins, i was a coin and exchanges at how there’s no option to improve trending app!Very good UI.

8. and would like to order again.Personally I love the exchange, but I'm having a bunch of issues with krypto app, especially when I merely try to press on biy to attempt to buy some coin.

9. Crypto are genuine and quality is great, no problems so far with order.

10. So far I have not experienced any un reasonable coins losses from moving crypto around.

11. It would be great if you coins could add a grouping feature in holdings.

Steps to Troubleshoot & Fix Krypto Issues

1. Fix Krypto Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Krypto: Restarting the app will resolve most errors.
  2. Update the Krypto App. Here is how:
    1. On Android goto PlayStore » Search for "Krypto" » Open Krypto: Bitcoin Investment App » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Krypto » click "UPDATE".
  3. Clear Krypto: Bitcoin Investment App app cache: Clearing cached data will force your app to retrieve the latest data directly from Krypto servers.
    1. On Android, goto Settings » Apps » Select "Krypto: Bitcoin Investment App" » click Storage » click "Clear Cache".
  4. Check Krypto app permissions. If any of these permissions required to use your device's features are disenabled, Krypto might not work.
  5. Uninstall and reinstall Krypto. If nothing else has worked, completely uninstall Krypto then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Krypto not working


2. Fix Krypto Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Krypto be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Krypto not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Krypto may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • account deletation request i want to delete all acounts that are created on krypto app

    — by vitthal khandare 2 years ago