Published by Kredimoney MFB Limited on Aug 28, 2023

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Why should I report an Issue with Kredi Bank: Loans and Savings?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Kredimoney MFB Limited to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Kredi Bank: Loans and Savings image 1 contact Kredi Bank: Loans and Savings image 2

Kredi Bank Customer Insights

1. But the issue I have is the loan aspect, it takes days to get loan disbursed even when u have been a regular user of the app, kindly work on this, and I will give 5 star when that is done.Where you can buy Airtime, Data, pay Bills, save Money and so much more.

2. It's so sweet! However, I am unhappy with the poor customer service and features that seem to be there for show only and not working; The daily accrued interest feature does not work; it does not show how much your locked funds is earning daily as it promised it would.

3. I really love this App I been looking for an App such as this, which is reliable, fast, and easy to operate, and not stressful on like others.I use Kredi App because of the savings investment vault feature.

4. I can't login since 2 days now and my money is hanging in there.. What's going on pleaseThis app is one among the best, only that their start up is low just 5k and they call it 5000 sharp-sharp, but their interest is one of the best, 11% for one month is awesome.

5. Thank you Kredi Loan.Nice! Kredi app is very reliable for airtime, bills, and so much more.

6. Beautiful features contained in the app.Why is the app no longer opening.. I can't login Have sent email, even chat your page on Facebook.. No response at all.

7. Also, the total amount earned at maturity feature does not work.

8. Thanks.A very good app from saving money, I hope Kredi maintain it.

9. Add an option to on or off it.Kredi app is a very user friendly app.

10. Well, I should say they are most reliable when it comes to transacting with the app, no delay in receiving and sending fund to a 3rd party.

11. I recommend it for any business person.1. Beautiful user interface 2.

Steps to Troubleshoot & Fix Kredi Bank Issues

1. Fix Kredi Bank Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Kredi Bank: Restarting the app will resolve most errors.
  2. Update the Kredi Bank App. Here is how:
    1. On Android goto PlayStore » Search for "Kredi Bank" » Open Kredi Bank: Loans and Savings » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Kredi Bank » click "UPDATE".
  3. Clear Kredi Bank: Loans and Savings app cache: Clearing cached data will force your app to retrieve the latest data directly from Kredi Bank servers.
    1. On Android, goto Settings » Apps » Select "Kredi Bank: Loans and Savings" » click Storage » click "Clear Cache".
  4. Check Kredi Bank app permissions. If any of these permissions required to use your device's features are disenabled, Kredi Bank might not work.
  5. Uninstall and reinstall Kredi Bank. If nothing else has worked, completely uninstall Kredi Bank then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Kredi Bank not working


2. Fix Kredi Bank Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Kredi Bank be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Kredi Bank not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Kredi Bank may not be able to connect to the Internet when running in the background.

Reported Issues