Published by Efficient Tools Center on Feb 5, 2024

Report an issue with PDF Pro.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with PDF Pro: Edit, Sign & Fill PDF?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Efficient Tools Center to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact PDF Pro: Edit, Sign & Fill PDF image 1 contact PDF Pro: Edit, Sign & Fill PDF image 2

PDF Pro Customer Insights

1. hope that's where you focused your attention cuz the sign & fill part is absolute trashJust needed to edit a singular PDF.

2. after a ton of frustration, due to not being able to enter text properly in a second column, (entry box is too wide and won't go over the edge of the page) I just used Adobe reader.

3. You are required to sign up for a 3 day free trial just to use the basic function of saving, which it doesn't mention is a paid for function until you are done and attempt to save.

4. Way easier to just pull up Google Drive and rewrite my entire resume for free than this.Misleading. Doesn't tell you up front that the "3 day trial" isn't free.

5. Just needed to edit one line of text and save.

6. Could say more, no room."Apart from the Ads , this app is a complete solution for all your document needs... You can scan , crop and make images pdf and you can also edit texts of various pdf.

7. I tried opening the document again using another PDF reader, but it was still the same."Whenever I see a 5-Star review, wonder if it will tell me the truth.

8. I just needed to edit my resume I had accidentally saved as a PDF.

9. I'm trying to get older version, if I don't find it then maybe I'd stop using this app.👎👎👎I just installed it a few hours ago.

10. I opened a properly formatted pdf, and in this app, the text lines were all over the place.

11. Don't bother.I downloaded your app in a pinch, among others to fill out and sign work documents.

Steps to Troubleshoot & Fix PDF Pro Issues

1. Fix PDF Pro Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart PDF Pro: Restarting the app will resolve most errors.
  2. Update the PDF Pro App. Here is how:
    1. On Android goto PlayStore » Search for "PDF Pro" » Open PDF Pro: Edit, Sign & Fill PDF » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for PDF Pro » click "UPDATE".
  3. Clear PDF Pro: Edit, Sign & Fill PDF app cache: Clearing cached data will force your app to retrieve the latest data directly from PDF Pro servers.
    1. On Android, goto Settings » Apps » Select "PDF Pro: Edit, Sign & Fill PDF" » click Storage » click "Clear Cache".
  4. Check PDF Pro app permissions. If any of these permissions required to use your device's features are disenabled, PDF Pro might not work.
  5. Uninstall and reinstall PDF Pro. If nothing else has worked, completely uninstall PDF Pro then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing PDF Pro not working


2. Fix PDF Pro Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make PDF Pro be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to PDF Pro not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, PDF Pro may not be able to connect to the Internet when running in the background.

Reported Issues

More from the developer