Published by Kirusa, Inc. on Dec 6, 2023

Report an issue with Visual Voicemail & Missed Call.
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Why should I report an Issue with Visual Voicemail & Missed Call?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Kirusa, Inc. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Visual Voicemail & Missed Call image 1 contact Visual Voicemail & Missed Call image 2

Visual Voicemail & Missed Call Customer Insights

1. my default voicemail app stopped working, so I tried several other apps many of which didn't work at all, or were not USER friendly! if you want an easy to Use VISUAL VOICEMAIL app, that just works, this is it!!! Try it now, it's AWESOME, and you're gonna LOVE IT!!! The support team is GREAT, if you have any trouble just click "help" and leave a text.

2. It can transcribe most voicemails to text to read instead of listen (it's a few cents to do this each time, I have had dozens of voicemails transcribed in the past couple years of using this service and I still spent less than $5).

3. and no, i'm not going to reinstall the program as it won't even notify me of incoming missed calls as per advertised.I really wanted to like this app, as anything else would be better than the stock T-Mobile VM app, but the fact that you have to purchase credits in order to transcribe voice messages is a deal breaker for me.

4. Every time I tried to verify my phone number/sim card (apparently both worked) I would get the notification confirming my number was verified.

5. Disappointed to say the least.every time I put my ear to the phone it stops the player so i can never listen to my messages.

6. From the beginning I noticed i missed voicemail notifications all the time.

7. Even if you delete it, you have to call a special number to deactivate their service.

8. Repeated emails and in app messages go unresolved.Very simple, straight-forward visual voicemail app.

9. It is not in addition to your usual voicemail service; it completely replaces it, which is something not mentioned anywhere in their description.

10. I struggles deactivating the service (swapping carriers), but the devs are able to be reached via the help chat within the app and are very responsive and helpful.

11. I just wish that verizon had not become so greedy as to charge for a service that has traditionally been included with mobile phones.

Steps to Troubleshoot & Fix Visual Voicemail & Missed Call Issues

1. Fix Visual Voicemail & Missed Call Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Visual Voicemail & Missed Call: Restarting the app will resolve most errors.
  2. Update the Visual Voicemail & Missed Call App. Here is how:
    1. On Android goto PlayStore » Search for "Visual Voicemail & Missed Call" » Open Visual Voicemail & Missed Call » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Visual Voicemail & Missed Call » click "UPDATE".
  3. Clear Visual Voicemail & Missed Call app cache: Clearing cached data will force your app to retrieve the latest data directly from Visual Voicemail & Missed Call servers.
    1. On Android, goto Settings » Apps » Select "Visual Voicemail & Missed Call" » click Storage » click "Clear Cache".
  4. Check Visual Voicemail & Missed Call app permissions. If any of these permissions required to use your device's features are disenabled, Visual Voicemail & Missed Call might not work.
  5. Uninstall and reinstall Visual Voicemail & Missed Call. If nothing else has worked, completely uninstall Visual Voicemail & Missed Call then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Visual Voicemail & Missed Call not working


2. Fix Visual Voicemail & Missed Call Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Visual Voicemail & Missed Call be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Visual Voicemail & Missed Call not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Visual Voicemail & Missed Call may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • Hey, please cancel my subscription for InstaVoice visual voicemail. Thank you

    — by Rachel Nysetvold 2 years ago