Published by Toyota Motor Credit Corporation on Mar 19, 2024

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Why should I report an Issue with KINTO?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Toyota Motor Credit Corporation to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About KINTO

1. If you don't have a qualifying car or don't want to put miles on yours, KINTO gives you access to clean, affordable, and well-maintained Toyota cars on an hourly, daily, or weekly basis.

2. Whether you are new to rideshare, food delivery, package delivery or looking for a new alternative to traditional car rental services, KINTO has the perfect car for you.

3. You can choose the perfect hybrid or fuel-efficient car for your rideshare or delivery gig from our vast fleet of Toyota cars.

4. The KINTO app allows you to reserve and access our cars without the hassle of keys or visiting a pick-up counter.

5. KINTO is the ultimate carshare service to drive for Uber, delivery services, and personal use.

6. You only pay for the rates and taxes – unlimited miles, insurance, maintenance, cleaning, and roadside assistance are all included. Your phone is your key!

7. KINTO is available in the Southern California, Houston and Dallas Texas areas.

8. Maybe, you want to rent a car to run a few errands or a weekend getaway, wouldn’t it be great to grab a car in your local neighborhood.

9. Simply search for availability, reserve your car, and then unlock the car to go -- All just using your phone.

10. We take the guesswork out of car payments, maintenance work, and insurance.

11. Get started today and download the app, it's free to download, sign up is easy and there are no membership fees. 1. 2. 4.

KINTO Customer Insights

1. Such a bad Rental Service for Rideshare.Awesome experience when driving with the Kinto Uber Ride Share Program (when vehicles are available)!!! I would recommend them over HERTZ & or any another ride share program because the process is easy, no deposit, and nice & decent vehicle models to reserve.

2. It feels like they are purposely trying to trick you into reserving a car you don't want.Worst Rental Option if you using it for Uber! Specially in Bay Area! If the windshield got broken in the City,even if you paid for the insurance they will charged you $1000 for it when you returned it even you have a Police Report and they will suspend your account.

3. I went the whole rental period not being able to use it and continued problems getting them to pick up the vehicle until today 11/28.

4. I totally love the customer service representatives because they're informative, multi-taskful, attentive, respectful, kind, & very patient! Thanks again for your services & efforts in making my 1st experience THE BEST! God bless.Please!! if you rent a car.

5. I recommend renting from a company that allows phone calls for support and actual keys so this doesn't happen.It's been a struggle to just sign up.

6. The customer service tried their best but I won't be renting again.The onboarding process has been a nightmare.

7. At the time of pick up, I was not informed of any pre-existing damages on the vehicle, which made it difficult for me to determine whether any of the small dings were a problem.

8. Most rental companies mark out certain scratches with stickers or something on the vehicles to show that it's already been damaged.

9. I literally ended up stuck outside of the car i rented in the rain with a customer's food order for about 20 minutes because the app would not connect to the car and i had to contact support.

10. I was on my way to return my rental when I witnessed a major accident involving 5+ cars.

11. Will update review if I ever finish signing up.Experience has been experience.

Steps to Troubleshoot & Fix KINTO Issues

1. Fix KINTO Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart KINTO: Restarting the app will resolve most errors.
  2. Update the KINTO App. Here is how:
    1. On Android goto PlayStore » Search for "KINTO" » Open KINTO » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for KINTO » click "UPDATE".
  3. Clear KINTO app cache: Clearing cached data will force your app to retrieve the latest data directly from KINTO servers.
    1. On Android, goto Settings » Apps » Select "KINTO" » click Storage » click "Clear Cache".
  4. Check KINTO app permissions. If any of these permissions required to use your device's features are disenabled, KINTO might not work.
  5. Uninstall and reinstall KINTO. If nothing else has worked, completely uninstall KINTO then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing KINTO not working


2. Fix KINTO Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make KINTO be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to KINTO not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, KINTO may not be able to connect to the Internet when running in the background.

Reported Issues